Jobs at NHPCO
The National Hospice & Palliative Care Organization (NHPCO) is an energetic, fast-moving, nonprofit organization whose vision is a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer and whose mission is to lead and mobilize social change for improved care at the end of life.
We are a dedicated group of innovative thinkers who are committed to excellence, appreciate and foster a sense of humor, and embrace change and team play as essential to success. We care about the work we do and the difference that we make. This is your chance to make a difference, too. We are seeking result-oriented people — talented, strategic, and innovative team players who have an unwavering commitment to excellence in all they do.
Job openings at NHPCO
Under the direction of the Senior Director, Access, this position is responsible for coordinating Access-related national and international Partner programs and websites, and facilitating internal and external collaboration, reporting, and evaluation of assigned programs. Essential duties include the following:
- Coordinate Access-related national and international Partner programs as assigned, including recruitment, application and reporting processes, and operational plans.
- Produce the deliverables required for NHPCO’s Department of Veterans Affairs contract, specifically the day-to-day activities to ensure compliance with contractual agreements and customer satisfaction with resources and services being provided.
- Organize regular conference calls and meetings of staff in regards to all Access Partner programs.
- Update web content of all Access Partner programs, including We Honor Veterans, Global Partners in Care, and Crowdfunding platform.
- Facilitate meetings with internal and external staff to plan, develop, and implement projects.
- Coordinate internal processes and staff responsibilities in regards to strategic Access projects.
- Ensure maintenance of accurate records and gathers data related to Partner program activities.
- Compile and delivers reports of program activities and outcomes.
- Coordinate evaluation and reporting mechanisms for assigned programs, including the development and dissemination of quarterly and yearly reports, providing regular updates and reports to be used to promote Access-related programs.
Competencies for this position include the following:
- Manages multiple priorities and projects while working as part of the Office of Education, Access, & Philanthropy and other organizational teams.
- Possesses excellent organization and communication skills (verbal and written composition), plus has astute attention to detail.
- Identifies and resolves problems in a timely manner.
- Balances team and individual responsibilities; contributes to building a positive team spirit within the Office and organization.
- Improves processes, products, and services.
- Exhibits sound and accurate judgment in fulfilling responsibilities.
- Knowledge and experience in the use of computer software applications, including, but not limited to, Microsoft Word, Excel, PowerPoint, and related organizational software programs.
- Experience with membership databases (netFORUM preferred) is a plus.
Bachelor’s degree required, along with at least three years of relevant experience and demonstrated success in management of processes and systems toward successful outcomes. Experience in project management preferred.
Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. To apply, send cover letter, resume, and salary requirements to firstname.lastname@example.org. Please reference “Access Specialist” in the subject line. Principals only / no phone calls please. Only candidates selected for interview will be notified.
DIRECTOR, DATA AND ANALYTICS
Under the direction of the Vice President of Research and Quality, this position is responsible for extracting and organizing data from various internal and external data sources; developing data quality control procedures; conducting statistical analyses; providing and assisting with interpretation of data; and preparation of statistical reports and presentations. The Director of Data and Analytics works collaboratively with the Vice President of Research and Quality and may perform other identified duties to support and augment Office of Health Policy activities, including providing assistance in the development and implementation of data collection systems and performance measure psychometric analysis. Essential duties include the following:
Data Analysis, Statistical Applications, and Techniques
- Ensures integrity of NHPCO research and performance measure data, including data extraction, processing, storage, and manipulation.
- Is responsible for database design, administration, security, and maintenance.
- Retrieves, cleans, and formats data; builds and/or merges databases.
- Creates SAS solutions for data management and performs database queries, tabulations, analysis, and related SAS tasks through the development and modification of SAS program code utilizing SAS version 9.4 or later.
- Codes variables from original data and completes statistical analyses with appropriate statistical methods, interprets results, and provides written summaries and reports of data analyses.
- Develops and modifies SAS program code utilizing SAS version 9.4 or later, as well as PC-based spreadsheet and other statistical software, to produce quantitative analyses and reports for routine recurring processing and ad hoc analysis.
- Functions as a resource for statistical information, data collection processes, and report interpretation.
Works collaboratively with Research and other Office of Health Policy staff to develop statistical analytic approaches that address research questions, inform policy initiatives, and support ongoing performance measurement development needs.
- Performs analysis with large, complex federal data sets to answer research questions to inform decision making related to health care policy.
- Performs analysis with pubic and proprietary data to answer research questions and develop descriptive reports related to the hospice and other segments of the healthcare industry.
Performance Measurement Data Collection and Reporting:
- Provides data management and analytic support for NHPCO performance measure initiatives including creation of ongoing systematic reporting.
- Performs psychometric analyses as required by NQF for performance measure endorsement.
- Ad Hoc Surveys: Provides logistical, data management, and analytic support for intramural and extramural research data collection utilizing online surveys.
- Collaborates with Membership Department on member data collection.
- Provides analytic support to NHPCO Consulting.
Competencies for this position include the following:
- Strong aptitude for analytical thinking and demonstrated data skills.
- Knowledge of principles of data collection, analysis, and reporting, in addition to database design, development, and management.
- Knowledge of principles of research design including development of research questions/aims, protocols, analytic approaches, and appropriate use of results.
- Experience in the utilization of statistical software and techniques for the analysis and interpretation of large and complex data sets.
- Experience in manipulating, cleaning, and conducting analyses of large administrative claims data (e.g., data from commercial insurers or government programs such as Medicare) and other retrospective data sources, and reporting of results
- Ability to design, develop, and manage complex statistical databases, based on understanding of underlying data requirements.
- Ability to design and produce comprehensive data queries and reports, plus solve complex programming problems.
- Ability to interpret complex data from multiple data sources and develop findings and recommendations.
- Ability to produce written summary reports and presentations of data analyses, incorporating multiple types of graphics and tailored to specific audiences and purposes.
- Ability to relate to multidisciplinary staff and work with outside vendors; must value working in a collaborative environment.
- Ability to work independently as well as under supervision. Ability to meet deadlines and work on multiple projects concurrently.
- Attention to detail, organizational skills, and ability to manage competing priorities in a changing environment are essential.
- Proficiency in verbal and written communication. Ability to explain complex data related principles and interpretation of results in a meaningful way to audiences with varying levels of knowledge of and experience.
- Desire to become a subject matter expert in health care data and develop awareness of and familiarity with issues and events affecting members and hospice industry as a whole.
An advanced degree in biostatistics, public health, or other related field is required, with relevant experience working with large healthcare datasets and analytical data files. 3-5 or more years of experience with proven skills in research design, analysis, project management, and experience in data analysis in health services research or health economics. Experience in analysis of Medicare claims a plus.
Additional requirements include:
At least 3 years’ experience utilizing SAS statistical software version 9.4 or higher to analyze and interpret research data using frequencies, cross tabulations, and means tables. Ability to perform multivariate analyses, tests of statistical significance and other statistical analyses as required.
- Experience with SAS tabulation procedures
- Experience working with the Output Delivery System (ODS)
- Experience with SAS statistical procedures
- Familiarity coding with SAS Macro language
- Familiarity with the SAS Enterprise Guide environment a plus
- Experience with importing raw data files, developing file structures and data cleaning specifications and producing descriptive and summary statistics using SAS. Experience with creating and modifying complex data tables.
- Experience in Microsoft Access applications, including data management and query-building experience, and advanced Microsoft Excel features and techniques.
- Demonstrated experience and expertise in analysis and presentation of data in social science or healthcare research.
- Familiarity with social science quantitative research methodology, principles and procedures and/or health services research.
- Graduate level training in applied statistics, preferably in healthcare or public health, or the equivalent experience.
Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. To apply, send cover letter, resume, and salary requirements to email@example.com. Please reference “Director, Data & Analytics” in the subject line. Principals only / no phone calls please. Only candidates selected for interview will be notified.
Under the direction of the Senior Vice President, Office of Strategic Communications, this position is responsible for developing, initiating, and maintaining marketing strategies and campaigns to meet the organizational objectives of NHPCO and its affiliates. Essential duties include the following:
- Develops and executes coordinated marketing and promotion plans for NHPCO and affiliate products & services, including conferences, education, membership, publications, advocacy, and consulting.
- Establishes standardized approaches, priorities, and practices to organization-wide marketing and provides guidance in the development of promotional plans and vehicles.
- Manages content strategy to ensure consistent tone, branding and messaging across all internal and external marketing projects and works to identify cross-promotional opportunities.
- Recommends priorities and appropriate resource allocation to achieve strategic and operating objectives.
- Manages production of both print and electronic marketing and promotional materials, including brochures, blast emails, ads, solicitations, and website collateral.
- Promotes website and digital publication advertising for NHPCO.
- Performs analytics to measure campaign effectiveness and return on investment.
Competencies for this position include the following:
- Attention to detail and strong organizational skills.
- Demonstrated ability to manage multiple concurrent activities.
- Excellent writing, editing, and verbal communication skills.
- Ability to work as part of team and facilitate relationships to achieve common objectives among a variety of stakeholders.
- Strong decision-making skills based on established marketing metrics and best practices.
- Experience with a wide variety of marketing communications involving print, video, digital, web, email, and social media.
- Ability to create and analyze email deliverability reports to ensure that e-marketing best practices are being followed.
Bachelor’s degree required with a concentration in Marketing, Communications, or a related field, along with a minimum of five years of marketing experience. Experience in a non-profit or association is highly preferred, as is experience or familiarity with healthcare or hospice.
Additional requirements include:
- Excellent computer skills, including knowledge of Microsoft Office. Experience with an HTML editor preferred.
- Advanced proficiency with email marketing software such as Informz, MailChimp, Constant Contact, etc.
- Experience using CRM type databases (netFORUM preferred), with the ability to identify key characteristics of target audiences.
Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. To apply, send cover letter, resume, and salary requirements to firstname.lastname@example.org. Please reference “Marketing Manager” in the subject line. Principals only / no phone calls please. Only candidates selected for interview will be notified.
The National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. Our mission is to lead and mobilize social change for improved care at the end of life, and we envision a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer.
Founded in 1978, the National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.
Founded in 1990, the National Hospice Foundation envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer. NHF supports NHPCO’s quality and research initiatives; hospice and palliative care provider education activities; consumer engagement and caregiver services; and global hospice partnerships.
Founded in 1999 as the Foundation for Hospices in Sub-Saharan Africa, FHSSA was created to generate support for African organizations that provide home-based hospice and palliative care to those who are dying of HIV/AIDS. Launched in March, 2014, Global Partners in Care is the reimagined, redesigned and re-inspired organization that was formerly known as FHSSA. Global Partners in Care is a nonprofit affiliate of NHPCO with a mission of building partnerships to enhance compassionate care globally.
Founded in 2007 as the Alliance for Care at the End of Life, the Hospice Action network is a nonprofit affiliate of NHPCO. HAN provides a more aggressive and comprehensive advocacy and lobbying voice that serves the entire field and, ultimately, one of America’s most vulnerable populations – those nearing the end of life.