The National Hospice & Palliative Care Organization (NHPCO) is an energetic, fast-moving, nonprofit organization whose vision is a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer and whose mission is to lead and mobilize social change for improved care at the end of life.

We are a dedicated group of innovative thinkers who are committed to excellence, appreciate and foster a sense of humor, and embrace change and team play as essential to success. We care about the work we do and the difference that we make. This is your chance to make a difference, too. We are seeking result-oriented people — talented, strategic, and innovative team players who have an unwavering commitment to excellence in all they do.

Job openings at NHPCO

ACCOUNTING MANAGER

Under the direction of the Controller, this position is responsible for managing basic accounting functions for NHPCO and its affiliates, including accounts receivable, accounts payable, general ledger, and customer service, as well as for supporting payroll-related Human Resources functions.  Essential duties include the following:

• Review accounts payable batch reports and approve cash batch processing.
• Manage the maintenance and update of monthly schedules to support Balance Sheet accounts.
• Review monthly bank reconciliations.
• Responsible for ensuring receipt of vendor W9’s; verifying accuracy of vendor record against W9 and updating as needed; review of annual vendor account information relative to W-9 and 1099 amount reportable prior to January 20 each year; and overseeing issuance of vendor 1099s and filing of 1099 and 1096 tax forms with the IRS.
• Manage receipt of staff corporate credit card statements and receipts on a monthly basis.
• Manage the filing and payment of state sales tax.
• Manage customer accounts; review and follow-up with customers regarding accounts receivable past due balances.
• Manage vendors accounts; follow-up with vendors regarding past due balances.
• Manage routine telephone and email inquiries.
• Prepare monthly closing general ledger entries to include journal entry to record monthly investment activity.
• Assist the Controller with audit preparation and other duties as assigned.
• Serve as backup to Accounting Assistant for accounts payable and accounts receivable data entry.
• Assist the Director of Human Resources with semi-monthly payroll processing.
• Assist in the preparation of annual charitable registrations.

Competencies for this position include the following:

• Knowledge of general accounting principles, practices, standards and requirements.
• Knowledge and skill in reviewing and validating financial data.
• Ability to communicate effectively, both orally and in writing.
• Skill in establishing workload priorities.
• Ability to meet deadlines.
• Ability to use sound and accurate judgment.
• Ability to respond promptly and accurately to customer needs.
• Ability to work effectively both individually and as part of a team.

Bachelor’s degree in accounting, finance, or business related field is required, along with three to five years of directly related experience, preferably in a non-profit or association environment.  A working knowledge of the Microsoft Office Suite is also required, along with proficiency in Microsoft Excel and Microsoft Dynamics 10.0 as related to bank reconciliations, and a working knowledge membership database systems as related to accounting, Avectra experience preferred.  Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. 

To apply, send cover letter, resume, and salary requirements to hr@nhpco.org.  Please reference “Accounting Manager” in the subject line.  Applications received without salary requirements may not be considered.  Principals only / no phone calls please. Only candidates selected for interview will be notified.

NHPCO is an Equal Opportunity Employer

SOLUTION SPECIALIST

Under the direction of the Administrative Solutions Manager, this position provides customer service to the NHPCO membership and the general public, and provides administrative support to various departments throughout the organization.  Essential duties include the following:

Membership

• Maintains membership database, including entering and updating membership records.
• Processes membership applications and renewals.
• Provides phone coverage in the Solutions Center.  Answers members’ questions, including general membership information, conferences, membership status, and orders.
• Provides phone coverage for the Consumer HelpLine.  Answers questions regarding general information on hospice and palliative care as well as consumer brochures and advance directive forms.
• Performs administrative duties for the membership, meetings, and marketing departments, including maintaining member records, word processing, mailing, filing, faxing, and other administrative tasks that may be assigned.

Marketplace

• Answers phones and researches orders.
• Invoices marketplace orders and coordinates with the fulfillment center to resolve any issues.

Meetings and Education

• Processes registrations, payments, and cancellations for meetings, conferences, webinars, and other educational events.
• Researches registrations for problem resolution as needed.
• Assists with production of conference attendee materials.
• Monitors and responds to the conference email inbox.
• Ensures accurate data entry for all conference attendees.
• Assists with staffing at NHPCO conferences as needed.

Competencies for this position include the following:

Ability to complete data entry and other administrative functions with accuracy and efficiency.  Must have excellent customer service and communication skills and be able to work as part of a team.  Ability to follow directions, work independently, and display initiative is critical.

High School Diploma required, Bachelor’s degree preferred, along with at least one year of experience in a responsible administrative or customer service position.  Other requirements include proficiency in the Microsoft Office suite and in membership database systems.  Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. 

To apply, send cover letter, resume, and salary requirements to hr@nhpco.org.  Please reference “Solutions Specialist” in the subject line.  Principals only / no phone calls please. Only candidates selected for interview will be notified.

NHPCO is an Equal Opportunity Employer

NHPCO is an Equal Opportunity Employer

The National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States.  Our mission is to lead and mobilize social change for improved care at the end of life, and we envision a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer.

Founded in 1978, the National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.

Founded in 1990, the National Hospice Foundation envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer.  NHF supports NHPCO’s quality and research initiatives; hospice and palliative care provider education activities; consumer engagement and caregiver services; and global hospice partnerships.

Founded in 1999 as the Foundation for Hospices in Sub-Saharan Africa, FHSSA was created to generate support for African organizations that provide home-based hospice and palliative care to those who are dying of HIV/AIDS.  FHSSA is a nonprofit affiliate of NHPCO, and its mission is building partnerships to enhance compassionate care in Africa.  

Founded in 2007 as the Alliance for Care at the End of Life, the Hospice Action network is a nonprofit affiliate of NHPCO.  HAN provides a more aggressive and comprehensive advocacy and lobbying voice that serves the entire field and, ultimately, one of America’s most vulnerable populations – those nearing the end of life.