The National Hospice & Palliative Care Organization (NHPCO) is an energetic, fast-moving, nonprofit organization whose vision is a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer and whose mission is to lead and mobilize social change for improved care at the end of life.

We are a dedicated group of innovative thinkers who are committed to excellence, appreciate and foster a sense of humor, and embrace change and team play as essential to success. We care about the work we do and the difference that we make. This is your chance to make a difference, too. We are seeking result-oriented people — talented, strategic, and innovative team players who have an unwavering commitment to excellence in all they do.

Job openings at NHPCO

PROGRAM ASSISTANT, OFFICE OF HEALTH POLICY

Under the direction of the Senior Vice President, Office of Health Policy, this position provides administrative support for the Office of Health Policy.  Essential duties include the following:

General

• Provides administrative support to the Senior Vice President, Office of Health Policy, including schedule and travel arrangement coordination, filing and document organization, and other projects as assigned.

Research and Quality

Provides support for the Research Advisory Council and the Quality and Standards Committee:

1. Maintains rosters and distribution lists for ad hoc subcommittees and task groups.
2. Assists with committee meeting schedules and logistics for ad hoc subcommittees and task groups.
3. Sends meeting materials, reminders, and other correspondence as needed to ad hoc subcommittee and task group members.

Provides program support for Quality Partners:

1. Monitors requests to join Quality Partners.
2. Prepares and mails letters and certificates.

Provides program support for the Quality Resources Website:

1. Communicates with the website manager regarding updates and revisions as directed by the Vice President, Research and Quality.

Provides program support for the Self-Assessment System:

1. Provides technical assistance to users.
2. Assists with system updates as needed.

Provides program support for Standards of Practice:

1. Emails instructions to reviewers.
2. Tracks status of Standards review process.
3. Collates edited Standards after review.
4. Assists with formatting and proofreading.

Provides program support for Quality Publications and Materials:

1. Assists with formatting and proofreading new publications and materials.
2. Updates existing publications and materials. 

Public Policy/Hospice Action Network

Provides support for the Public Policy Committee:

1. Sends meeting materials, reminders, and other correspondence as needed to task force and ad hoc subcommittee members.

Provides administrative support for the Hospice Action Network lobbying activities:

1. Coordinates and schedules weekly HAN lobbyist meetings and lobbying coordination meetings with HAN board members.
2. Supports attendee registration process for HAN lobby days.

Provides general department support:

1. Processes invoices for Public Policy and the Hospice Action Network.
2. Assists with document formatting and proofreading.
3. Supports the Vice President, Public Policy’s schedule when the Vice President is offsite.
4. Supports in-office meetings.

Regulatory and Compliance

Provides support for the Regulatory Committee, the Regulatory Steering Committee, and the Rural Task Force:

1. Maintains rosters and distribution lists for workgroups, steering committee, and task force.
2. Assists with workgroup, steering committee, task force meeting schedules and logistics.
3. Sends meeting materials, reminders, and other correspondence as needed to work group, steering committee and task force members.
4. Takes roll call and minutes at workgroup, steering committee, and task force meetings.

Provides program support for the Regulatory and Compliance Website:

1. Ensures accuracy and functionality of website.
2. Provides technical support to members related to use of website.
3. Communicates with the website manager regarding updates and revisions as directed by Regulatory and Compliance staff.

Provides general department support:

1. Processes invoices for Regulatory and Compliance.
2. Supports the Vice President, Regulatory and Compliance’s schedule when the Vice President is offsite.
3. Assists in development of resource materials.
4. Assists with document formatting and proofreading.

Competencies for this position include the following:

Ability to establish and maintain excellent customer service relationships with members and staff; demonstrated ability to work on several projects simultaneously; ability to complete word processing, data entry and other clerical functions with accuracy and efficiency; excellent communication skills (verbal and written composition); ability to work as part of team; ability to follow instructions; ability to work independently; ability to take initiative; ability to problem-solve; able to work well under pressure; able to complete assignments effectively and accurately; detail-oriented.

Bachelor’s degree preferred, along with two to three years administrative experience in a membership organization, non-profit, Capitol Hill, or advocacy office; or an equivalent combination of education and experience.  Other requirements include proficiency in the Microsoft Office suite, SharePoint, and related organizational software programs.  Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. 

To apply, send cover letter, resume, and salary requirements to hr@nhpco.org.  Please reference “Program Assistant, OHP” in the subject line.  Principals only / no phone calls please. Only candidates selected for interview will be notified.

NHPCO is an Equal Opportunity Employer

NHPCO is an Equal Opportunity Employer

The National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States.  Our mission is to lead and mobilize social change for improved care at the end of life, and we envision a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer.

Founded in 1978, the National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.

Founded in 1990, the National Hospice Foundation envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer.  NHF supports NHPCO’s quality and research initiatives; hospice and palliative care provider education activities; consumer engagement and caregiver services; and global hospice partnerships.

Founded in 1999 as the Foundation for Hospices in Sub-Saharan Africa, FHSSA was created to generate support for African organizations that provide home-based hospice and palliative care to those who are dying of HIV/AIDS.  FHSSA is a nonprofit affiliate of NHPCO, and its mission is building partnerships to enhance compassionate care in Africa.  

Founded in 2007 as the Alliance for Care at the End of Life, the Hospice Action network is a nonprofit affiliate of NHPCO.  HAN provides a more aggressive and comprehensive advocacy and lobbying voice that serves the entire field and, ultimately, one of America’s most vulnerable populations – those nearing the end of life.