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Access, Outreach

Opening access to everyone in your community requires a commitment to inclusion and a strategic approach to meeting the specific needs of those in the communities you serve. The resources below will help providers improve access to end-of-life care through a variety of program development, education, outreach and marketing strategies.

Inclusion and Access Toolbox This publication is a collection of suggestions and successes based on the thoughts and experiences of hospice providers in many settings throughout the United States.

Continuum of Care

  • NHPCO's Continuum of Care Assessment is designed to walk your organization through a process of determining the types of services available to people in your community and the settings in which they are offered. The Excel Workbook guides you through an 8 step process to guide your organization through this process.
  • Hospice in the Care Continuum – A compendium of articles from NewsLine that demonstrate some of the ways providers are engaging and expanding the care continuum in communities across the country.

Resources to Increase Access to Underserved Communities

Nursing Facilities and Long Term Care

  • Long-Term Care - resources from the Nursing Home/Hospice Partnership Project

Outreach and Marketing Tools and Tips



As part of its mission to lead and mobilize social change for improved care at the end of life, NHPCO has created the Mary J. Labyak Institute for Innovation. The Institute, which is named after the late hospice pioneer, Mary J. Labyak, is designed to continue her legacy of listening, learning and innovating. More information will be available.