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Concurrent Session Information

Thursday, April 25, 2013
10:15am -11:45am

2A – CEO Roundtable

TBA

2B - Corporate Compliance, the Attorney Client Privilege and How to Avoid Costly Mistakes
Mary H. Michal, JD, Reinhart Boerner Van Deuren S.C., Madison, WI

2C – It’s called Collaboration – A Joint Venture to provide a Palliative Care Program of Excellence

Laura Wiggins, MSN, APRN BC-ANP, ACHPN, Savannah, GA

2D - Taking the Leap - Inpatient Unit Planning and Decision Making

Bill Musick, BS, MBA, Tower Hill Resources, An Affiliate of The Corridor Group, Honolulu, HI

Walter Borginis III, CPA, MBA, Hospice of Philadelphia, a Division of The VNA of Greater Philadelphia, Philadelphia, PA

2E - The Big Five: Strategies To Improve Labor, Pharmacy, Durable Medical Equipment, Medical Supplies and Mileage Cost
William R. Crowe, MBA, PhD, The University of Georgia, Athens, GA

Deborah Crowe, BA, LNHA, The Crowe Group, LLC, Athens, GA

2F - “Include us!” Engaging Staff in Quality Improvement Initiatives
Meg Steinke, MSSW, Agrace HospiceCare, Madison, WI

Shawnee Parsil, MS, Agrace HospiceCare, Madison, WI

2G - Embracing the Best Practices: An Introduction to the Nonprofit Standards for Excellence
Amy Coates Madsen, MA, Baltimore, MD

2H - Setting a Compass for Navigating Your Organization's Future
William Finn, MBA, Hospice of the Western Reserve, Inc, Cleveland, OH

Julia Bartel, MSN, ACHPN, FPCN^, Hospice of the Western Reserve, Inc, Mentor, OH

Shareefah Sabur, Hospice of the Western Reserve, Inc, Cleveland, OH

2I - Breaking the Boundaries: Innovation Through Partnerships and Healthcare Reform
Melinda Graham, MBA, Hospice at Home, Saint Joseph, MI

Linda Beushausen, RN, PhD, CHPCA, Hospice at Home, St. Joseph, MI

2J - Diagnosing Your FEHC Problem Score: How to Use Your Electronic Medical Record
Joan Teno, MD, MS, Brown University and Home and Hospice Care of Rhode Island, Providence, RI

David Casarett, MD, MA, University of Pennsylvania, Division of Geriatrics, Philadelphia, PA

Teresa Craig, CPA, Suncoast Solutions, Clearwater, FL

Carol Spence, PhD, National Hospice and Palliative Care Organization, Alexandria, VA

2K - Existential Avocacy: Ethics in the First Person
Patrice Tadel, MSN, RN, VITAS Innovative Hospice Care, Naperville, IL

2L - Hospice Salesnomics: The Science and Art of Hospice Growth
Michael Ferris, Simione Consultants LLC, Chapel Hill, NC

1:30pm -3:00pm

3A - Action, Alignment and Accountability: Leading into the Future
Tonia Breckenridge, MBA, Studer Covenant Alliance, Gulf Breeze, FL

3B – CMS Update

Judi Lund Person, MPH, National Hospice and Palliative Care Organization, Alexandria, VA

3C - The Cost of Open Access: Our Hospice Philosophy for Managing Aggressive Palliative Interventions
Nicole Wolfe, Hospice & Palliative Care Charlotte Region, Charlotte, NC

Michael Bolewitz, PharmD, MBA, Hospice & Palliative Care Charlotte Region, Charlotte, NC

3D - Operating a Hospice Inpatient Unit

Bill Musick, BS, MBA, Tower Hill Resources, An Affiliate of The Corridor Group, Honolulu, HI
Julie Slattery, Agrace HospiceCare, Madison, WI;

M. Bernadette Abell, Midwest Palliative & Hospice CareCenter, Glenview, IL;

Regina Shannon Bodnar, RN, MS, MSN, CHPCA, Gilchrist Hospice Care, Hunt Valley, MD;

Fay Van Fleet, Hospice of Palm Beach County, Inc, West Palm Beach, FL

3E - Selling The Financial Value of Hospice under Healthcare Reform
Richard Chesney, MBA, Healthcare Market Resources, Dresher, PA

3F - Aligning Patient Centered Care and Quality Management Practices
Michael W. Smull, Support Development Associates, Annapolis, MD

Leigh Ann Kingsbury, Gerontologist, MPA, Support Development Associates, New Bern, NC

3G - The Proper Selection, Feeding and Evaluation of the Hospice Chaplain
Carla Cheatham, MDiv, PhD, TRT, Heart To Heart Hospice of Austin, Austin, TX
Bonnie Meyer, DMin, BCC, Hospice of the Bluegrass - Lexington, Lexington, KY

3H - The Components of Stress Resiliency and How to Develop Them on Your Team
April Perry, APN, M.Ed, Duke Home Care & Hospice, Durham, NC

3I - Bridging the Care Continuum
Gretchen E. Wheelock, ARNP, DNP, Hospice of Siouxland and Palliative Care, Sioux City, IA

3J - A Performance Improvement Project to Optimize Physician Narratives for Hospice Certification
John Manfredonia, DO, FACOFP, FAAHPM, Gentiva Health Services, Tucson, AZ

Sally Parnell, RN, MSN, Hospice Division, Gentiva Health Services, Inc., Atlanta, GA

Ronald J. Crossno, MD, FAAHPM, Hospice Division, Gentiva Health Services, Rockdale, TX

3K - How We Grow Others: The Keys to Coaching and Succession Planning
Cathy Stauffer Wozniak, MPH, MBA, The TEAM Approach, Inc., Newark, DE

3L - Expanding Access: New York's Groundbreaking Initiative
Kathy McMahon, Hospice & Palliative Care Association of New York State, Albany, NY

Molly A. Poleto, BSN, Membership Engagement, Healthcare Association of New York State, Rensselaer, NY

Amber B. Jones, BA, M.Ed., Center to Advance Palliative Care, Loudonville, NY

3:15pm -4:15pm

4A - Transitional Leadership for the New Hospice Reality
Peter A. Brunnick, CEO, Hospice & Palliative Care Charlotte Region, Charlotte, NC

4B - Medicare Part D and Hospice - Understanding the Overlap and Associated Challenges
Susan Balfour, RN, Hospice Fundamentals, Cary, NC

Charlene Ross, MSN, MBA, RN, R&C Healthcare Solutions, Mesa, AZ

4C - Innovative Strategic Planning for a 21st Century Organization: A Case Study
Sarah Bealles, BBA, Hospice & Palliative Care of Northeastern Illinois, Barrington, IL

Sylvia Boeder, Hospice & Palliative Care of Northeastern Illinois, Barrington, IL

4D – Innovative Approaches to the Design and Planning of Hospice Inpatient Care Centers

Bill Musick, BS, MBA, Tower Hill Resources, An Affiliate of The Corridor Group, Honolulu, HI

William Finn, MBA, Hospice of the Western Reserve, Cleveland, OH;

Brenda Ho, Hospice of Hilo, Hilo, HI

Jamie O'Malley, RN, MS, Midwest Palliative & Hospice CareCenter, Glenview, IL

4E - Keeping Your Sanity in an Ever Changing Environment - What’s Next and How Do You Adapt?
Dawn Metcalfe, CPA, Nathan Adelson Hospice, Las Vegas, NV

James Ridenour, CPA, Crowe Horwath LLP, South Bend, IN

4F - Telehealth at the Cutting Edge - Increasing Palliative and End-of-Life Care
Deborah Randall, JD, Law Office of Deborah Randall, Washington, DC

4G - Interdisciplinary Team Re-design - Quality and Efficiency Improvement
Melinda Egging, The Denver Hospice, Denver, CO

Nancy Kingsbury, MSW, MDiv, The Denver Hospice, Denver, CO

4H - Building University Partnerships: Opening Unique Opportunities for Success
Ronald Schonwetter, MD, HPC Healthcare Inc, Temple Terrace, FL

Mary Lou Proch, EdD, MSN, Chapters Health System, Temple Terrace, FL

4I - Get Invited to the Care Continuum Conversation: Understanding the Changes in Hospital Reimbursement and Adjusting Your Sales and Marketing Strategy Accordingly
Katherine Northcutt, RN, Simione Consultants LLC, Hamden, CT

Kara Osborne, MBA, Simione Healthcare Consultants LLC, Hamden, CT

4J - Quality Reporting Update
Carol Spence, PhD, National Hospice and Palliative Care Organization, Alexandria, VA

4K - Developing Thriving Supportive Care Internships to Increase Quality of Care and Prepare the Next Generation of Professionals
Melody Stried, MSW, LCSW, Seasons Hospice and Palliative Care, Inc., Des Plaines, IL

Russell Hilliard, PhD, LCSW, LCAT, MT-BC, CHRC, Seasons Hospice & Palliative Care, Des Plaines, IL

4L -  African Hospice Partnerships - A Love Story in Three Acts

Friday, April 26, 2013
11:00am -12:00pm

6A - Lessons in Creative Leadership - Applying the Concepts of the 2010 and 2012 IBM CEO Studies
Jeannee Parker Martin, RN, MPH, The Corridor Group, Inc., San Francisco, CA

Gretchen Marcum Brown, MSW, CEO, Hospice of the Bluegrass Inc, Lexington, KY 

6B - Reducing Risk through a Strong Compliance Program
Lisa Meadows, MSW, Accreditation Commission for Health Care, Inc., Raleigh, NC

6C - The Next Generation of Hospice Care? Comprehensive Longitudinal Advanced Illness Management
Susan Foster, RN, BSN, CHPN, Penn Wissahickon Hospice, Bala Cynwyd, PA

Jennifer L. Savon, MS, BSN, RN, CHPN, Nursing, Penn Wissahickon Hospice, Bala Cynwyd, PA

David Casarett, MD, MA, University of Pennsylvania, Division of Geriatrics, Philadelphia, PA

6D – Providing GIP Services in an ERA of Increased Scrutiny

Judi Lund Person, MPH, National Hospice and Palliative Care Organization, Alexandria, VA

6E – Moral Courage: Living Your Hospice Values through Congruent and Authentic Leadership

Diane Mead RN, BSN, PCC, Bethany Hospice Services of Western Pennsylvania, Pittsburgh, PA

Samuel Angelo VP, Bethany Hospice Services of Western Pennsylvania, Pittsburgh, PA

6F - Measuring What Matters: Creating Organizational Goals that Get Results

Gary Bohannon, BS, MDiv, Operations, Hosparus, Louisville, KY

6G - Leveraging our Strengths: Sharing our Appreciative Journey
Ellen Martin, Quality, Hospice Austin, Austin, TX

6H - Do You Care for Your Own? Top Eight Staff Support Programs
Ralph P. Plumley, ThM, CT, Delaware Hospice, Inc., Wilmington, DE

Vicki Costa, LCSW, ACHP-SW, Delaware Hospice, Inc., Wilmington, DE

6J - Going the Distance: Using Skype, Technology and Strategic Partnerships to Enhance Training and Care Across Two Continents

Marianne Holler, DO, Samaritan Healthcare & Hospice, Marlton, NJ, Marlton, NJ

Samuel Guma, MB, ChB, MPH, Kawempe Home Care, Kampala, Uganda

Cindy M. Hou, DO, MBA, Garden State Infectious Diseases Associates, P.A., Voorhees, NJ

6K - Developing an Ethical Framework for Approval of Expensive Treatments in Hospice

Scott Klein, MD; VNSNY, New York, NY

Timothy Kirk, PhD, VNSNY Hospice & Palliative Care, New York, NY
Mitchell Chandler, DO, VNSNY, New York, NY

6L - Cutting through to Hospital C-Suites for Increased Hospice Referrals
Martha Vetter, Transcend Hospice Marketing Group, Holland, OH

Richard Chesney, MBA^, Healthcare Market Resources, Dresher, PA

Dennis Paulik Heartland Information Services, Toledo

Stan Massey, Transcend Hospice Marketing Group, Holland, OH

2:00pm - 3:00pm

7A - Essential Leadership Re-engagement in Clinical Practice Metrics
Sheila Flynn, RN, MSN, Weatherbee Resources, Inc, Hyannis, MA

Holly J. Swiger, PhD, MPH, RN, Weatherbee Resources, Inc. & The Hospice Education Network, Murrieta, CA

7B - Auditing - Making a Work Plan to Fit Your Hospice
Charlene Ross, MSN, MBA, RN, R&C Healthcare Solutions, Mesa, AZ

Roseanne Berry, MSN, RN, R&C Healthcare Solutions and Hospice Fundamentals, Tempe, AZ

7C - Independence at Home: Expanding the Care Continuum for Hospice
James C. Pyles, JD, Powers, Pyles, Sutter & Verville, PC, Washington, DC

7D - GIP Coordination and Documentation - Thoughts, Trends, Tools
Patricia Gibbons, BSN, CHPN, Beacon Place/A Program of Hospice and Palliative Care of Greensboro, Greensboro, NC

Annette Kiser, MSN, RN, NE-BC, The Carolinas Center for Hospice & End of Life Care, Cary, NC

7E - Maximizing the Financial Benefits of Volunteers
Stacy Groff, MNM, Tidewell Hospice, Inc., Lakewood Ranch, FL

Sandra Huster, BA, Corporate Volunteer, Covenant Hospice, Pensacola, FL

Jennifer Jackson, MEd, BSW, Clinical Operations - Training/Development, Evercare Hospice & Palliative Care, Reston, VA

7F - Are You Ready? Disaster Preparedness for Hospice and Palliative Care
Edward Kennedy, Emergency Operations, Washington, DC

Jennifer Kennedy, MA, BSN, CHC, LNC, Office of Health Policy, National Hospice and Palliative Care Organization, Alexandria, VA

7G - Can There Really Be a Healthy Team That Gets Through a Meeting in Less than Four Hours?
Patrice Tadel, MSN, RN, VITAS Innovative Hospice Care, Naperville, IL

7H - Legal and Ethical Considerations for Health Care Boards
Connie A. Raffa, JD, LLM, Arent Fox LLP, New York, NY

7I - Hospice and House Calls: An Innovative Partnership to Reach Underserved Inner City Elderly
Susan Foster, RN, BSN, CHPN, Penn Wissahickon Hospice, Bala Cynwyd, PA

7J - Practical Strategies to Improve Family Perceptions of Hospice Care
Ellen Martin, Hospice Austin, Austin, TX

7K - Educating Your Employees and Volunteers: Basics for Hospice Leaders
Joy Berger, FT, DMA, BCC, MT-BC, Hospice Education Network, Inc., Hyannis, MA

7L - Advocacy at Home: How Hospice Programs Can Be Effective Lobbyists Too
Paul A. Ledford, CAE, CHA, Florida Hospice & Palliative Care Association, Tallahassee, FL

Kim Stangle, Suncoast Hospice, Clearwater, FL

Ronald Fried, VITAS Innovative Hospice Care, Washington, DC

3:15pm - 4:45pm

8A - Board Senseless? Restoring Fun - and Function - to Non-Profit Board Governance
James Fahner, MD, Hospice of Michigan, Detroit, MI

Michael Jasperson, Hospice of Michigan, Detroit, Michigan

8B - Regulatory Hot Topcs
Judi Lund Person, MPH, National Hospice and Palliative Care Organization, Alexandria, VA

Jennifer Kennedy, MA, BSN, CHC, LNC, Office of Health Policy, National Hospice and Palliative Care Organization, Alexandria, VA

8C - Does Collaboration Between an Acute Care Hospital and Community Palliative Care Programs Decrease 30-day Readmission Rates?
Julie Veto, RN, CHPN, Palliative Care, Chandler Regional Medical Center, Chandler, AZ

Donna Nolde, RN, MA, MS, CHPN, CEC, Palliative Care, Chandler Regional Medical Center/Mercy Gilbert Medical Center, Chandler, AZ

8D - The Hospice/Nursing Home Partnership - What Every Hospice Needs to Know to Make the Relationship Work
Connie A. Raffa, JD, LLM Arent Fox LLP, New York, NY

8E - Does the Hospice Industry Need an Acuity Index?

Teresa Craig, CPA, Suncoast Solutions, Clearwater, FL

Joan Teno, MD, MS, Brown University and Home and Hospice Care of Rhode Island, Providence, RI

David Casarett, MD, MA, University of Pennsylvania, Division of Geriatrics, Philadelphia, PA

8F - Are You Ready for Mobile? There's an App for That!
Natasha Beauchamp, MSc, Elder Pages Online, LLC, Sebastopol, CA

8G - Creating a Culture of Compassion
Ellen Green, LCSW, Hosparus Inc, Louisville, KY

Kathy Ising, BS, Hosparus Inc, Louisville, KY

8H - Lessons Learned from the Cooking Wars: How Not to Get “Chopped”

Mary Lou Proch, EdD, MSN, Chapters Health System, Temple Terrace, FL

8I - Palliative Care and Hospice as a Strategy in an ACO Model
Timothy G. Ihrig, MD, MA, Palliative Care, Trinity Regional Medical Center, Fort Dodge, IA

Monique C. Reese, ARNP, FNP-C, ACHPN, Iowa Health Home Care, Urbandale, IA 

Monique C. Reese, Iowa Health Home Care, Urbandale, IA

Lori Bishop, RN, CHPN, Palliative Care & Hospice, Iowa Health Home Care- Intrust and Iowa Health System, Urbandale, IA

8J - Connecting the Dots Between Quality, Productivity and Profitability - A Vital Link for Hospices in Uncertain Times
Elizabeth Whitten, MBA, Insight Consulting LLC, Hendersonville, NC

8K - Discontinuing Hospice Care: Ethical Considerations
Walter Brian Guthrie, MD, Tidewell Hospice, Port Charlotte, FL, US Virgin Islands

Joy Berger, FT, DMA, BCC, MT-BC, Hospice Education Network, Inc., Hyannis, MA

Marion Keenan, MA, MBA, Coastal Hospice, Salisbury, MD

8L - The Nuts and Bolts of Implementing a Veteran Commmunity Partnership
Cynthia Campbell-Samuels, BSN, RN, Hospice and Palliative CAre, Lebanon VAMC, Lebanon, PA

Tracey Wheatley, RN, CHPN, Hospice of Lancaster County, Lancaster, PA

Saturday, April 27, 2013
10:00am - 11:30am

10A - Increasing the Chatter; Enriching the Engagement
Tom Johnson-Medland, Lighthouse Hospice, Cherry Hill, NJ

10B - Every Day Compliance: Applying the New Repayment and Compliance Requirements to Hospice Life
Katherine A. Proctor, JD, Reinhart Boerner Van Deuren s.c., Madison, WI

Meg S.L. Pekarske, JD, Reinhart Boerner Van Deuren s.c., Madison, WI

10C - Forging Health System Partnerships - Getting and Keeping a Seat at the Table
William Finn, MBA, Hospice of the Western Reserve, Cleveland, OH

Judy Seibenick, RN, BSN, MOL, CHPCA, Hospice of Northwest Ohio, Perrysburg, OH

Sheila Strand, MA, Strand Communication Strategies, LLC, Washington, DC

Jennifer Aitken, The Corridor Group, Inc, Overland Park, KS

10D - Long Term Care and the Regulatory Environment
Judi Lund Person, MPH, National Hospice and Palliative Care Organizaton, Alexandria, VA

Cherry Meier, RN, MSN, LNHA, VITAS Healthcare Corporation, Flat Rock, NC 

10E - The Hospice Collective: Development of an Informal Purchasing Collaborative
Patricia Ahern, RN, MBA, Rainbow Hospice and Palliative Care, Mount Prospect, IL

Sarah Bealles, BBA, Hospice & Palliative Care of Northeastern Illinois, Barrington, IL

Jamie O'Malley, RN, MS, Midwest Palliative & Hospice CareCenter, Glenview, IL

Mary Runge, RN, MBA, Horizon Hospice and Palliative Care, Inc., Chicago, IL

Margaret Rudnik, MBA, M.A. Rudnik, Inc., Forest Park, IL

10F - Initiating a Project and Creating Its Management Action Plan
Cathy Stauffer Wozniak, MPH, MBA, The TEAM Approach, Inc., Newark, DE

10G - The Strategic Benefits of Thrift Stores on Revenue, Branding, Awareness and More
Michael  R. Morse II, MS, CHA, Organizational Advancement, Haven Hospice, Gainesville, FL

10H – When Is Palliative Care Not Palliative Care?  Developing Palliative Care Guidelines for  a State Department of Health

Jennifer Ballentine MA, Life Quality Institute, Denver, CO

Jenny Nate MSW, Center for Improving Value in Health Care, Denver, CO

10I - Hospice-Based Palliative Care: How Not to Cannibalize Your Hospice Census
Anna Hamrick, DNP, NP-C, ACHPN, Palliative Care, Hospice Cleveland County, Shelby, NC

Angela Orsky, DNP, LNHA, RN, Palliative Care Cleveland County, Shelby, NC

10J - Performance Measurement:The Basics of Quantitative Quality Measurement
Matthew Haskins, MPH, CPH, National Hospice and Palliative Care Organization, Alexandria, VA

10K - Utilization of the Registered Apprenticeship Program for Training the Hospice CNA
James C. Williamson, PhD, CRCFA, Agape Senior, West Columbia, SC

10L - Get "In"-tuit: Invigorate Your Marketing Message
Raquel Braithwaite, BA, BSN, Hospice of the Chesapeake, Annapolis, MD

Karen M. Frank, RN, MS, CHTP, The Life Center at Hospice of the Chesapeake, Annapolis, MD

11:45am 12:45pm

11A - Who's On Board? Creating a Successful Hospice Governing Body
Patrice Moore, BSN, MSN, ARNP, The Watershed Group, Gainesville, FL

Anne Kissel, PhD, NCC, CT, The Watershed Group, Chapel Hill, NC

11B - ZPIC: Close Encounter of the Regulatory Kind
Kathy Postiglione, MBA, CHC, RN, Gulfside Regional Hospice, Inc., New Port Richey, FL

11C - New Value Proposition for Hospice Under Health Care Reform
Jade Gong, MBA, RN, Health Dimensions Group, Arlington, VA

Steven Radwany, MD, FACP, FAAHPM, Summa's Palliative Care and Hospice Services, Akron, OH

11D - Palliative Care in Long Term Care: Demonstrating Improved Clinical Outcomes
Anne Mahler, MS, RN, Hebrew Senior Life, Boston, MA

Jody Comart, PhD, Hebrew SeniorLife, Boston, MA

11E - Redeveloping an Organizational Structure for Profitable Growth During Healthcare Reform
Linda Ward, MSW, Gulfside Regional Hospice, Inc, New Port Richey, FL

11F – add- How to Inspire Donors and Attract Charitable Gifts through Your Story

Traci Bruckner, For Impact/The Suddess Group, Ostrander, OH

Heather Slack-Rauti, National Hospice and Palliative Care Organization, Alexandria, VA

Traci Bruckner, For Impact / The Suddes Group, San Diego Group, CA

11G - Educational Partnerships: An Innovative Solution for Hospice Nurse Recruitment
William R. Crowe, MBA, PhD, The University of Georgia, Athens, GA

Deborah Crowe, BA, LNHA, The Crowe Group, LLC, Athens, GA

11H - Novice to Expert: A Professional Development Model for Core Hospice Team Members
Lori Thompson, PHR, Gentiva Health Services, Marietta, GA

Sally Parnell, RN, MSN^, Hospice Division, Gentiva Health Services, Inc., Atlanta, GA

David Eubanks, MSN, RN, Gentiva Health Services, Marietta, GA

11I - Motivating Middle Performers
Glenn R. LeBlanc, RN, MSN, Horizons Hospice, Annandale, VA

Vicki Merrill, LCSW, ACHP-SW, Hospice of the Bluegrass - Northern Kentucky, Florence, KY

Amy Quinn, RN, BSN, CHPN, Hospice of the Bluegrass Inc, Lexington, KY

11J - Quality Improvement Project in a Rural Hospital Setting: Symptom Assessments and Financial Metrics
Angela Orsky, DNP, LNHA, RN, Palliative Care Cleveland County, Shelby, NC

11K - 28 Days and Done: Creating a Job-Ready Orientation Experience
Karen Hamilton SPHR, Hosparus, Inc., Louisville, KY

Erika Tedesco, MA, Hosparus, Louisville, KY

11L - Palliative Care in Africa - The Similarities and Differences with the United States