Members of the National Hospice and Palliative Care Organization should subscribe to and practice the following principles.
A. Patient and Family
Offer access to hospice and palliative care to all patients and their families in need of those services.
Care and Services
Provide patients and their families with the highest possible level of quality end-of-life care and services, while maintaining professional boundaries that respect their rights and privacy.
Conflicts of Interest
Avoid activities that conflict with the organization’s responsibilities to patients and their families.
Discontinuation of Care
Discontinue care only upon the voluntary consent of the patient, when the patient is no longer medically eligible, or when the organization cannot provide care without compromising the ethical or professional integrity, or the safety, of its employees.
Information Management, Confidentiality and Privacy
Respect and protect confidential information.
B. Employees and Volunteers
Employee and Volunteer Relations
Ensure that hospice and palliative care employees and volunteers are treated with respect and fairness, while supporting their ability to obtain the highest level of skill and expertise in their profession or role.
Adhere to governance structures that ensure the organization fulfills its mission and purpose.
A. Hospice Market (other hospices, suppliers, payers)
External Collegial Relationships
Work cooperatively with other healthcare providers, suppliers and payers to provide compassionate and competent end-of-life care.
Development and Fundraising
Be open and transparent in soliciting and accepting financial and/or in-kind support.
C. General Public
Promote universal availability of comprehensive hospice and palliative care services, in diverse healthcare settings and with specific emphasis on reaching traditionally underserved populations.
Marketing and Referrals
Follow marketing and referral practices that promote compassionate, high-quality care for patients and their families.
Develop and disseminate accurate, honest and timely information about hospice, palliative care and other end-of-life issues to local, state and national communities.
Support the advancement of knowledge to improve the provision, quality, and outcomes of hospice and palliative care.
Providers interested in a more thorough discussion of these ethical principles should refer to NHPCO’s publication, Ethical Principles: Guidelines for Hospice and Palliative Care Clinical and Organizational Conduct, available from the NHPCO Marketplace.