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The Hospice Manager Development Program

NHPCO’s Hospice MDP is the only comprehensive management training program available that provides hospice-specific information and helps managers develop the skills they need to meet the challenges and changes they face in managing programs, systems and people.

This dynamic training and development program provides access to national hospice experts and peers in hospice management. The program is offered through multi-state training locations and distance learning opportunities that can be accessed from your computer, at your convenience, using the latest innovations in web-based learning.   

A Learner-Focused, Values-Based Curriculum
The initial component of the Hospice MDP is a two-day foundational course that provides 5 foundational modules of the Hospice MDP. Following the two-day course, participants complete 2 additional modules at their own pace to obtain their Level I Designation.  Participants then begin Level II modules, choosing from a menu of options designed to meet their specific needs and enhance their effectiveness.

Each module of the Hospice MDP is steeped in hospice values, integrated into NHPCO’s Quality Partners program, involves active learning and focuses on how to integrate new content into existing practice. Extensive materials, surveys, and resources are included.

Hospice Manager Development Program’s Foundational Course (2 day offering)

The Hospice MDP Foundational Course is the first step in a multi-level developmental program for new and aspiring hospice managers. Starting with the enduring and important values that undergird the provision of hospice and palliative care, the course provides information about hospice regulations and standards, includes a leadership assessment and model to help managers determine employee’s needs,  helps develop critical thinking skills in the hospice manager and teaches strategies to employ during interviewing, coaching, feedback and evaluation processes.

• Hospice Manager Development Program’s Foundational Course hosted by
  Hospice and Palliative Care Association of Arkansas
  June 21 - 22, 2012
  www.hpcaa.org
  501-375-1300

• Hospice Manager Development Program’s Foundational Course offered in conjunction with
  13th Clinical Team Conference and Pediatric Intensive
  November 3-4, 2012
  Walt Disney World Dolphin Hotel
  Lake Buena Vista, Florida
  Register Online

Additional Hospice Manager Development Program Modules

Level I: (Both in person and distance learning opportunities are available for Level I modules.)

• Ethics for Hospice Managers
  Learn more about this distance learning opportunity

• Managing with an Eye on Finances:
  Available when you are 365 days a year

Level II: (The majority of these modules are available in distance learning formats; some are available as live learning modules.)

• Emotional Intelligence for Hospice Managers
  Learn more about this distance learning opportunity
   
• Health Insurance Concepts, Coverage and Plans
  Available when you are 365 days a year
   
• Inclusion and Access: The Manager's Role
  Learn more about this distance learning opportunity
   
• Managing Conflict in the Workplace 
  Learn more about this distance learning opportunity
   
• Managing the Changing Organization
  June 4 - July 2, 2012
   
• Managing Workplace Negativity
  July 16 - August 13, 2012

• The Interdisciplinary Team: Key Skills for Hospice Managers
  September 10 -  October 8, 2012
   
• Managing Systems and Programs: Financial, Trending and Reporting Applications:
  Learn more about this distance learning opportunity
   
• Provision of Services – A Regulatory Module
  Available when you are 365 days a year
   
• Regulatory and Compliance Issues:
  This module can be complete by full participation in the following:
  
  

  Hospice Regulatory Boot Camp Offered by Weatherbee Resources www.weatherbeeresources.com

  or

  Hospice Nuts & Bolts© Program Offered by The Corridor Group www.corridorgroup.com

Additional Level II modules will be listed here as soon as they are released and sent to members of the Hospice MDP listserve before any other groups are notified! If you would like to register for the Hospice MDP listserve, contact Cozzie King at  cking@nhpco.org.

Continuing Education

NHPCO provides continuing education for participants that complete the two-day foundational course of the Hospice MDP as follows:

• Nurses: 14 hours
• Social Workers: 14 hours

Continuing education is also available for other MPD modules available through NHPCO conferences, state organizations or distance learning formats. See specific course information for more details.

NHPCO has pursued continuing education credits for other disciplines; the MDP is not approved for other disciplines.

Frequently Asked Questions

What is the Hospice MDP? How is it structured? Visit the  Hospice MDP FAQs page.

Over 400 organizations have sent managers or other employees to the Hospice MDP

Hospice MDP Level 1 Designees

Hospice MDP Level 2 Designees

Here is what participants have said:

The presence of learner-focused hospice and palliative care training reflects NHPCO’s commitment to meet the demands of hospice professionals. With this exciting program we are responding not only to the current needs of hospice and palliative care managers but better preparing them to assist patients and families. The Hospice MDP is an investment in the future of hospice and palliative care.

J. Donald Schumacher, PsyD
NHPCO President and CEO

For more information, please contact the Professional Education Office at 703/647-5178.