Ignite Conference FAQs
Live from the National Center for Care at the End of Life
The entire Volunteer Leadership Virtual Conference: Ignite the Future will take place in “real time,” live and, online. Participants can access and attend the conference from any registered location ... all you need to take part is a computer with Internet access or other Internet access device.
Frequently Asked Questions
Who is hosting the Virtual Conference?
The National Hospice and Palliative Care Organization.
Where will the Virtual Conference take place?
The conference will take place entirely online in “real time,” live through the Internet. Plenary sessions will be broadcast live from the Center for Care at the End of Life, located in Alexandria, VA (Washington DC Metropolitan area). Regardless of our live broadcast site, no travel is required for participants to take part. All conference sessions (plenary, concurrent and Ignite! sessions) will be accessed through a conference website. Registered sites will be provided login access two weeks prior to the conference.
Who is the audience?
This virtual conference is exclusively focused on the art and science of hospice volunteerism. The conference educational content is being created by leaders in hospice volunteerism and is geared toward:
- Volunteer leaders, managers and coordinators;
- Volunteers;
- Community outreach staff;
- Interdisciplinary team members;
- Educators;
- Development and outreach personnel, and
- Others committed to caring for those near the end of their lives and their families.
Are there pre-conference activities?
No. However, pre-registered sites will have access to the conference website two weeks in advance of the live event and will be encouraged to log in and become familiar with the site, its features and to meet and network with other attendees across the country.
Is registration required?
Yes. Simply register online or complete a registration form. Registration for this conference are per site (rather than individual registration).
What is the cost of registration?
See Registration Fees.
Registration for this conference is per site; a site can include as many people as you like. Full registration includes access to all live online conference events including plenary sessions, concurrent sessions, Ignite! sessions, the Exhibit Hall and Discussion Forums. Full registration also includes 3 months of unlimited access to all conference recordings, enabling registered sites to access sessions they may not have been able to attend during the live conference.
The registration fee provides access for one site*; there is no limit to the number of people who from each site.
Additional sites (from a single NHPCO provider member) can be purchased for $75 per additional site.
Volunteer Day registration provides access to all sessions on Thursday, August 2 and unlimited access to the Exhibit Hall. Volunteer Day registration does not include access to recorded sessions.
Online Registration will remain open thru July 15, 2012. Those wishing to register after this date must call the Provider Solutions Center at 1-800-646-6460
*Note: A site is defined as one Internet connection.
Can I purchase multiple conference site registrations at one time?
You can purchase multiple site registrations by adjusting the quantity in your shopping cart or on your form. Each additional site (from a single NHPCO provider member) costs $75.
Do you offer a one-day rate?
We do not offer a one-day rate with the exception of the Volunteer Day on Thursday, August 2. Registration for Volunteer Day only provides access for all sessions on Thursday, August 2 and unlimited access to the Exhibit Hall, but it does not provide access to recorded sessions!
What if I cannot attend all the live events? Will I be able to view the presentation(s) at another time?
All sessions will be recorded and available immediately following the live event. Recorded sessions will include PowerPoint slides, handouts and any other presentation material provided in the live session. Recorded sessions will be available to Full Conference registered sites for 3 months following the conference.
Can I earn continuing education credit with NHPCO’s Virtual Conference?
Yes. See Continuing Education Information.
When will we receive our login/password information?
Sites that register on or before July 15, will receive login/password information on July 16, 2012. Those sites that register after this date will receive login/password information within 24-48 hours of registering.
Will handouts be provided?
Plenary, concurrent and Ignite! session PowerPoint slides, handouts and any other presentation materials will be posted in each session and available to download and print. These materials will also be available for 3 months following the conference to all Full Conference registered sites.
How far ahead of time should I login to a session?
All conference sessions will begin on time. We recommend that you login and visit the site and become familiar with it and its features two weeks prior to the conference when access is provided. At the beginning of each day, we recommend that you log in 10 – 15 minutes prior to the start time to check your connection and sound.
How do I complete a conference evaluation?
A candid evaluation of each session, including its relevance and potential to improve your practice or job function is very important to NHPCO’s Professional Development team to ensure NHPCO’s educational programs meet professionals’ needs and advance quality care at the end of life.
At the conclusion of the conference you will receive an email containing a link to direct you to:
- The Overall Conference Evaluation, and the
- Session Attendance and Evaluation
To receive CE/CME credit, completion of both evaluations is required along with a $40 processing fee. Payment options will be available online following the conference Complete these task by Friday, August 24, 2012.
Can I participate if I live outside of the US?
Absolutely! For no additional cost, you can participate in the virtual conference as long as you have Internet access that meets the minimum Technical Requirements.
What if my site is registered and I cannot attend the live event?
You will have access to the conference session recordings and materials for 3 months following the conference.
Online Recordings Terms of Use
You may participate in recorded sessions for 3 months following the conference from the registered site.
Technical Questions
Is special equipment required?
All you need to take part is a computer and Internet connection. Be sure that the audio is set to the volume you desire.
What are the minimum technical requirements? Technical Requirements
***Some organization/healthcare systems may have Internet filters that restrict access to sites. The following IP addresses and site names should be allowed.***
***The IP address 50.116.48.54 port 80
http://ignite.nhpco.org port 80
http://ignitemp.nhpco.org port 80
http://ignitechat.nhpco.org port 80
How does the audio work for the Virtual Conference?
Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or a headset so you can hear the presenters.
How do I access each live session of the Virtual Conference?
Two weeks prior to the conference, registered sites will be provided with access to the conference website. All sessions of the conference will be accessed through the website.
How can we ask questions and chat with other attendees?
Each conference session will feature a live “chat” area associated with it. This is a great way to ask questions and share ideas with other participants before and during the live sessions. In addition, a Discussion Forum will enable you to post questions and interact with fellow attendees throughout the conference and for 3 months following the conference, enabling you to introduce yourself and others at your site to other conference attendees and make new connections.
Contact Us
Provider Solutions Center solutions@nhpco.org 800-646-6460
Professional Education Line education@nhpco.org 703-647-5178
Cozzie King, Manager, Office of Innovations cking@nhpco.org 703-647-1564
