Family Evaluation of Hospice Care (FEHC)
NOTE: FEHC data submission and reporting has now ended. Reports for your Q1 2015 surveys will still post May 1, and you will continue to have access to all archived reports. Hospices must now be using the CAHPS Hospice Survey. For more information regarding the CAHPS® Hospice Survey, please visit:
The Family Evaluation of Hospice Care (FEHC) is a post-death survey designed to yield actionable information that reflects the quality of hospice care delivery from the perspective of family caregivers. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey.
ATTENTION: NHPCO is no longer accepting FEHC survey submissions through the DART system. If you qualify for the CMS-required CAHPS Hospice Survey, CMS will not permit the use of another survey. Hospices that utilize FEHC must be exempt from CMS-required CAHPS Hospice Survey. Exempt hospices may download our FEHC Performance Calculator to obtain results for FEHC surveys.
The following information applies only to those hospices that do not qualify for the CMS-required CAHPS Hospice Survey and would like to continue using FEHC:
- Survey Materials (Includes all information relating to the FEHC Survey and the Veterans-Specific questions)
- Sample Cover Letter to Family
- FEHC Performance Calculator
- Statement on the Use of the Family Evaluation of Care (FEHC) Quarterly Results
To access your archived FEHC Quarterly Reports, log in to the NHPCO DART System using your hospice's NHPCO DART ID and DART Password. If you do not know the DART ID and password for your hospice, please contact NHPCO Member Services at 1-800-646-6460.
FEHC National Annual Reports and supplemental reports are available for NHPCO Provider Members. To access, log in with your email address and NHPCO password (this is different from your DART ID login). If you are having trouble with your individual member password, click on Forgot Password at the top of the page.
Questions regarding FEHC can be sent to: FEHC@nhpco.org.