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Family Evaluation of Hospice Care (FEHC)

NOTE: FEHC data submission and reporting will continue through Q1 2015.  Information regarding the transition from FEHC to CAHPS® Hospice Survey will be posted soon.  NHPCO will not be a vendor for the CAHPS® Hospice Survey.  For more information regarding the CAHPS® Hospice Survey, please visit:

 www.nhpco.org/quality/cahps-hospice-survey

NHPCO Guidelines for Selecting a CAHPS® Hospice Survey Vendor

Basics
The Family Evaluation of Hospice Care (FEHC) is a post-death survey designed to yield actionable information that reflects the quality of hospice care delivery from the perspective of family caregivers.  Hospices that submit FEHC data to NHPCO receive quarterly reports that include individual hospice results plus state and national results for comparison.

FAQ's

Statement on the Use of the Family Evaluation of Care (FEHC) Quarterly Results

 

Important Dates

Quarter

Data Submission
Period

Blackout Dates
(Data cannot be submitted)

Report Available

Quarter 3 2014

August 1 – October 15

October 16 – 31

November 1

Quarter 4 2014

November 1 – January 15

January 16 – 31

February 1

Quarter 1 2015

February 1 – April 15 April 16 – 30 May 1

NOTE: FEHC data submission will be available through Q1 2015.  Reports for your Q1 2015 surveys will still post May 1, and you will continue to have access to all archived reports. 
April 15 will be the end date for data submission.  

 

Step 1 - Data Collection

Step 2 - Data Submission
To begin submitting FEHC data, login to the NHPCO DART System using your hospice's NHPCO DART ID (formally known as Provider ID) and DART Password (formally known as Provider Password). If you do not know the DART ID and password for your hospice, please contact NHPCO Member Services at 1-800-646-6460.

Enter Data Here

Step 3 - Reports
To access your FEHC Quarterly Reports, login to the NHPCO DART System using your hospice's NHPCO DART ID (formally known as Provider ID) and DART Password (formally known as Provider Password). If you do not know the DART ID and password for your hospice, please contact NHPCO Member Services at 1-800-646-6460.

View Reports Here

Questions regarding the FEHC survey, data collection, or data submission can be sent to: FEHC@nhpco.org.

NOTE: The National Summary reports and supplemental reports are accessible to NHPCO provider-members only.