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Quality

NHPCO's Quality Resource Center, with tools to assess and monitor the quality of care and services your hospice provides, information and resources for compliance with the CMS quality reporting requirements, NHPCO’s Standards of Hospice Care, NHPCO Staffing Guidelines, QAPI Resources, and information on the NHPCO Quality Partners program.

Quality Partners

Hospices that join NHPCO Quality Partners share a commitment to promote excellence and improve quality in hospice care. The Quality Partners web pages include information on how to become a Quality Partner, detail on the Ten Components of Quality for hospice, and access to the Self-Assessment System.

Quality Reporting

Quality Reporting includes information and resources to assist hospices in meeting the new CMS quality reporting requirements. The web page provides links to key CMS web sites and documents, as well as materials on implementation of the required performance measures.

Performance Measures

NHPCO offers multiple tested performance measures that yield useful, meaningful, and actionable results. NHPCO also provides comparative reporting of results for these performance measures as a member benefit.

NHPCO Standards of Practice

The 2010 Standards of Practice for Hospice Programs are organized around NHPCO’s Ten Components of Quality for hospice care and provide a framework that delineates the structures and processes critical to the provision of quality hospice care.

QAPI Resources

Countdown to Quality Reporting includes information and resources to assist hospices in meeting the new CMS quality reporting requirements. The web page provides links to key CMS web sites and documents, as well as materials on implementation of the required performance measures.

Staffing Guidelines

NHPCO’s Staffing Guidelines for Hospice Care Teams document is designed to help each hospice determine its unique staffing requirements based on its model of care, delivery characteristics, and environmental considerations.

Quality Updates and Resources

The Quality Updates and Resources page includes informative articles by NHPCO Quality and Standards Committee members, links to external web pages related to quality, and updates on happenings in the world of hospice quality.