Browser Test for Plenary Sessions:
- 2.0Ghz Processor or faster
- 512 MB RAM (1 GB recommended)
- Monitor and Video Card that support 64k color
- Windows XP or later, Mac OS X 10.5 or later
- IE 7 or later, Firefox 3.0 or later, Safari 3.0 or later
- Chrome is supported, however, to avoid an audio echo, please close the lobby window once the presentation window opens
- Adobe Flash Player 10.2 or later (Download)
Browser Test for Breakout Sessions:
All EventCenter users/viewers must have the Adobe Flash software. To confirm if you are ready to participate in a web meeting, please take the browser test by directing your web browser to www.ec.commpartners.com. Click on the “support” tab in the upper left area of the site and then click on the test.
If you wish to download or update your version of the Adobe Flash software, direct your web browser to www.flash.com. From the gray tool bar at the top of the site, click on “Downloads.” Scroll down to locate and install the free Macromedia Flash player.
For Windows PC users, the Internet Explorer web browser is recommended.
For Mac users, the Safari web browser is recommended. (Use of Firefox/Mozilla is not recommended.)
Below are more specific user requirements for the EventCenter web technology.
You should consult your IT department or internet provider. Please make sure the following IP addresses are open:
18.104.22.168 port 80 (web and Flash file delivery)
22.214.171.124 port 80 (web and Flash file delivery)
126.96.36.199 ports 1935, 443, and 80 (Flash RTMP and RTMPT streaming)
188.8.131.52 ports 1935, 443, and 80 (Flash RTMP and RTMPT streaming)
184.108.40.206 ports 1935, 443, and 80 (Flash RTMP and RTMPT streaming)
- High bandwidth is recommended. A DSL connection at 512 Mbps.
- It is recommended that you use a PC with Windows and Internet Explorer 7.0 or higher. If you are using a Mac, please use the Safari web browser. With a high speed/broadband internet connect.
- Make sure you do not have pop-ups disabled in your internet browser settings.
- Make sure that your internet browser is Active X enabled.
- Wifi is not recommended. The problem with WiFi is signal strength can vary causing bandwidth to increase or decrease.
- We recommend a wired connection. A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.
- It's better for organizations with low bandwidth to only have the plenary sessions running on 1 computer in a conference room than having 10 individual people running the session on 10 computers at their desks.
- Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers so you can hear the presenters.