Tools and Resources
Interdisciplinary Team Competency
- Interdisciplinary Team Competency (PDF) - The Competency Subcommittee of NHPCO’s Professional Education Committee has developed a document on team competencies that includes helpful definitions.
Recent NewsLine Articles
- On Education/Training:
Leadership Training in this Economy? You Bet According to a recent study, by 2016 up to 640,000 senior managers will be needed to lead nonprofits into the future. In this NewsLine article (Sept 2010), Pamela Barrett, ACSW, FACHE, shares what some hospices are doing now (and spending) to ensure they’re prepared.
Cultural Competency in Grief and Loss (PDF) As hospices increase access to historically underserved communities, hospice bereavement professionals must develop cultural competence in understanding the unique grief needs of these communities. In this Insights article (Sept 2009), Robin Fiorelli, MSW,LCSW, and Wanda Jenkins, MHS, provide guidance.
- On Improving Staff Morale:
Team Recognition Activities with Long-Term Benefits (PDF) In 2002, Hospice of East Texas formed a Team Recognition Committee to support its often-stressed and weary staff, but has since found that it has accomplished so much more. In this Insights article (Dec 2009), HET staff member, Colleen Ashworth, talks about three of the most successful initiatives.
STAR: How This Free Tool is Helping Two Programs (PDF) Research has shown that employees who have higher job satisfaction care about the quality of their work, are more productive, and are more committed to their organizations. In this Insights article (Dec 2009), leadership from Blue Ridge Hospice and Treasure Coast Hospice discuss how using STAR (NHPCO’s free survey tool for members) has helped them improve staff satisfaction and morale.
- On Effective Communications:
Delivering Bad News: Helpful Guidance that Also Helps the Patient Many hospice team members, including physicians and nurses, find the sharing of difficult news to be one of the most challenging aspects of their job. In this NewsLine article (April 2010), a hospice physician and nurse share valuable guidance, including a practical six-step protocol.
Talking About Treatment Options and Palliative Care (PDF) This two-page guide, produced as part of NHPCO’s annual outreach kit, provides talking points to help clinicians understand and explore treatment options based on their needs and preferences.