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Jobs at NHPCO

The National Hospice & Palliative Care Organization (NHPCO) is an energetic, fast-moving, nonprofit organization whose vision is a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer and whose mission is to lead and mobilize social change for improved care at the end of life.

We are a dedicated group of innovative thinkers who are committed to excellence, appreciate and foster a sense of humor, and embrace change and team play as essential to success. We care about the work we do and the difference that we make. This is your chance to make a difference, too. We are seeking result-oriented people — talented, strategic, and innovative team players who have an unwavering commitment to excellence in all they do.

Job Openings at NHPCO

Director of Data Management    |    Director of Development   

DIRECTOR OF DATA MANAGEMENT

Reporting to the Vice President, Palliative & Advanced Care, this position will oversee the development and use of data systems, and develop efficient ways to organize, store, and analyze data with attention to security and confidentiality.  With a demonstrated ability to grasp the complexity of data management and a strong understanding of databases and data analysis procedures, the incumbent will ensure that information flows timely and securely to and from the organization as well as within.  The incumbent will collaborate with management and other functional staff to ensure analysis and reports are efficiently created. The incumbent will develop strategies, plans, and capabilities for data partnerships with key stakeholders; will oversee analytic project management; and will participate in data modeling, statistical and narrative analyses, and comparative performance reporting.  Essential duties include the following:

Analysis & Reporting

  • Responsible for the data collection, analytics, and reports for NHPCO leadership, members, and other stakeholders.
  • Responsible for the timeliness and accuracy of the routine report delivery, and processes.
  • Oversees the development and administration of specialized reports.
  • Provides high level technical support for application data, reporting, and data management systems.
  • Oversees the development of the compilation and distribution systems for utilization data.
  • Oversees compilation of periodic performance data.

Design & Implementation

  • Consults with stakeholders to gather requirements and develop solutions to meet their data needs.
  • Analyzes and interprets business requirements and translates into functional and technical specifications.
  • Designs and documents critical and highly complex data architecture, process and work flows.
  • Leads and participates in complex data modeling, metadata data dictionaries and algorithms design.
  • Develops and oversees an electronic reporting tool to provide data to NHPCO staff and members.
  • Provides and oversees the production of ad hoc analyses and new reports from integrated databases for special projects.
  • Ensures data from various systems is transformed into a data warehouse to promote reliability and accuracy of information submitted to members, staff, executive leadership, and other stakeholders.
  • Collaborates with IT to acquire data from various internal software systems.  Partners with IT to develop data transformation and trouble-shoot data retrieval issues.

Project Management & Oversight

  • Develops project work plans and timeframes with associated communications and resource requirements.
  • Provides project function of coordinating, reporting, motivating, measuring, and evaluating assigned projects, ensuring timely completion of milestones and completion; reports project metrics to department management and customers.
  • Develop strategies, plans and capabilities for data partnerships with key customers and external data providers.

Competencies for this position include the following:

  • Strong knowledge in the development of data analytics and reporting solutions.
  • In-depth knowledge of optimizing/re-writing SQL queries, stored procedures, views, functions, triggers, user-defined types/synonyms.
  • Analytical proficiency to understand data (in various specialty software products: Qualtrics, Tableau, etc), the results of queries, to validate, and confirm the results and troubleshoot and resolve data quality issues. Report design and development expertise necessary.
  • Demonstrated analytical and problem-solving skills, designing and utilizing Tableau tool.
  • Strong background in data analysis, including developing data models, preparing reports, and data presentation.
  • Proven expertise working with clinical metrics.
  • Excellent interpersonal skills, including the ability to communicate clearly and professionally, both verbally and in writing.
  • Must be a self-starter who independently manages/prioritizes multiple projects.
  • Ability to handle shifting priorities and multiple projects independently with personal initiative is essential.

Bachelor’s degree required, Master’s degree preferred, in management information systems, computer science, data science or business along with seven to ten years of in-depth experience in data management.  Proven track record with a healthcare organization as an analyst is preferred. 

One or more of the following is strongly preferred: Certification in Lean Six Sigma, Certified Professional in Healthcare Quality (CPHQ), Project Management Professional (PMP), or continuing education in healthcare quality/performance.

Experience in developing and maintaining a data warehouse environment is ideal.  Experience in all or most of the following areas is desired:  Full SDLC involvement, data management, data governance, data modeling, data integration and analytic reporting.  Must understand business needs and use of CPT, ICD-9, and ICD-10 data.  Must be able to utilize database tools, such as Crystal Reports, Transact/SQL, and other related tools for research and analysis. 

Expertise in Tableau is required, as is advanced knowledge of the Microsoft Office suite.  Expertise with Qualtrics preferred.

Competitive salary, excellent benefits, conveniently located at the King St. Metro station in Alexandria, Virginia.  To apply, send cover letter, resume, and salary requirements to jobs@nhpco.org.  Please reference “Director, Data Management” in the subject line.  Principals only / no phone calls please. Only candidates selected for interview will be notified.

NHPCO is an Equal Opportunity Employer

DIRECTOR OF DEVELOPMENT

Reporting to the Chief Operating Officer, this position will be responsible for directing the philanthropic activities of NHPCO to assist in promoting the mission and vision of the organization.  The incumbent will be responsible for developing and directing the strategy and processes of philanthropy and fund development, with a focus on major gifts and events/fundraisers. Other responsibilities include: developing and fostering partnerships and philanthropic relationships with external organizations; developing and implementing all aspects of the organization’s special event planning, including sponsorship procurement, solicitation, on-site management, financial reporting, fundraising, sales, and event follow-up; and collaborating with senior leadership and other development staff to determine grant opportunities, write proposals, and manage any procured grants.  Essential duties include the following:

  • Directs the development, implementation, and evaluation of corporate giving, annual giving, and signature event development activities as part of the organization’s overall strategic plan.
  • Works with the Chief Executive Officer, Chief Operating Officer, and designated staff to execute the strategic plan for philanthropy.
  • Leads all aspects of special/signature events, including sponsorship procurement, solicitation, on-site management, financial reporting, fundraising, sales, and event follow-up.
  • Facilitates development of collaterals related to events, including promotional pieces, invitations, sponsor recognition materials and event programs, and others.
  • Communicates with all staff regarding special events to assure seamless support and coordination across the entire organization.
  • Participates in and/or leads event-related meetings.
  • Directs the activities of the Signature Events Council.
  • Manages the development of philanthropic relationships with members and other providers, consumer organizations, grant makers, and other philanthropic entities.
  • Coordinates with the development staff to research opportunities for grants, maintains grant maker profiles, writes applications, and stewards relationships with grant makers.
  • Manages a portfolio of current and prospective donors ($25K+) in order to develop and maintain solid relationships that elicit philanthropic support from various constituents (professionals, consumers, friends, and foundations) for NHPCO.
  • Develops and maintains relationships with Board of Directors and major donors as assigned for potential planned giving and major gifts.
  • Provides oversight of all prospect research activities.
  • Directs the communication and solicitation strategy for different segments in the annual giving program.
  • Devises methods of appeal strategies and timing.

Competencies for this position include the following:

  • Proven expertise and success in fundraising, including prospect identification, cultivation and solicitation, donor stewardship, and event planning, particularly in the non-profit or association setting.
  • Ability to build and foster relationships with donors, members, corporate leaders, and vendors.
  • Ability to think creatively and strategically.
  • Highly organized, detail-oriented and the ability to manage multiple projects with minimal direction.
  • Ability to effectively communicate and influence stakeholders.
  • Ability to provide a high level of customer service and maintain a professional demeanor.
  • Ability to support and direct the implementation of organizational ideas, projects, and plans.
  • Demonstrated excellence in written and verbal communications skills. 
  • Strong interpersonal skills while working across departments and between and among leaders of organizations.
  • Ability to maintain confidentiality, meet deadlines, and contribute to building a positive team spirit.
  • Ability to lead, mentor and coach staff to be creative and challenge them in the completion of work assignments.

Bachelor’s degree in a related field required, Master’s preferred, along with seven to ten years of fundraising experience and organizational leadership, preferably in a non-profit and/or a hospice setting.  Experience managing special events and fundraisers is required.  National development and public/media relations experience is preferred.  Other requirements include advanced knowledge of the Microsoft Office suite and experience with membership database systems.  Certified Fund-Raising Executive (CFRE) credentials preferred.

Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia.  To apply, send cover letter, resume, and salary requirements to jobs@nhpco.org.  Please reference “Director of Development” in the subject line.  Principals only / no phone calls please. Only candidates selected for interview will be notified.

NHPCO is an Equal Opportunity Employer

 

 

 

NHPCO is an Equal Opportunity Employer

Founded in 1978, the National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.

Founded in 1990, the National Hospice Foundation envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer.  NHF supports NHPCO’s quality and research initiatives; hospice and palliative care provider education activities; consumer engagement and caregiver services; and global hospice partnerships.

Founded in 1999 as the Foundation for Hospices in Sub-Saharan Africa, FHSSA was created to generate support for African organizations that provide home-based hospice and palliative care to those who are dying of HIV/AIDS. Launched in March, 2014, Global Partners in Care is the reimagined, redesigned and re-inspired organization that was formerly known as FHSSA.  Global Partners in Care is a nonprofit affiliate of NHPCO with a mission of building partnerships to enhance compassionate care globally.  

Founded in 2007 as the Alliance for Care at the End of Life, the Hospice Action network is a nonprofit affiliate of NHPCO.  HAN provides a more aggressive and comprehensive advocacy and lobbying voice that serves the entire field and, ultimately, one of America’s most vulnerable populations – those nearing the end of life.