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Jobs at NHPCO

The National Hospice & Palliative Care Organization (NHPCO) is an energetic, fast-moving, nonprofit organization whose vision is a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer and whose mission is to lead and mobilize social change for improved care at the end of life.

We are a dedicated group of innovative thinkers who are committed to excellence, appreciate and foster a sense of humor, and embrace change and team play as essential to success. We care about the work we do and the difference that we make. This is your chance to make a difference, too. We are seeking result-oriented people — talented, strategic, and innovative team players who have an unwavering commitment to excellence in all they do.

Job opening at NHPCO

EXECUTIVE OFFICE COORDINATOR (NHPCO Edge and Human Resources)

Reporting to the Director of NHPCO Edge and the Director of Human Resources, this position is responsible for administrative duties to support the internal functions of both areas, as well as for external client service and support.  Essential duties include the following:

In support of NHPCO Edge:

  • Serves as alternate point of contact for NHPCO Edge clients when Director is away on travel or otherwise unavailable.
  • Supports NHPCO Edge client expense reporting and invoicing.
  • Participates in logging client contacts using the NHPCO Edge customer relationship management database (Daylite).
  • Responds to initial client inquiries, providing information about NHPCO Edge consulting services.
  • Manages scheduling and client inquiries for the NHPCO Edge Speakers Bureau.
  • Schedules and coordinates NHPCO Edge client meetings, webinars, and conference calls.
  • Provides support for NHPCO Edge Associate Consultants as directed by Director of NHPCO Edge.
  • Prepares draft contracts for NHPCO Edge Speakers Bureau and Regulatory Workshops.
  • Assists Director of NHPCO Edge with basic internet research for billable client work.

In support of Human Resources:

  • Performs HRIS (ADP) data entry and personnel file maintenance, with absolute standards of confidentiality.
  • Processes semi-monthly payroll and related tasks, including timekeeping records, reporting benefit deductions, etc.
  • Performs monthly reporting of payroll data to the finance department.
  • Coordinates benefit enrollments, changes, and terminations, and communicates with service providers/brokers concerning routine administration of benefit programs.
  • Assists in hiring process by coordinating job postings, reviewing resumes, performing background/reference checks, tracking candidates, and preparing follow-up letters.
  • Assists with new employee orientation.
  • Responds to reference requests and verifications of employment status.
  • Assists with the preparation of the annual performance review process.

Competencies for this position include the following:

  • Ability to maintain a high level of confidentiality.
  • High level of interpersonal skills to handle sensitive and confidential situations and documentation.
  • Ability to present oneself in a mature, confident and efficient manner to members, clients, and other employees.
  • Ability to perform various administrative functions, including word processing in an accurate and timely manner.
  • Ability to set priorities, meet deadlines, and accomplish multiple assignments simultaneously and with a minimum of direction.
  • Effective verbal and written communication skills.

Bachelor’s degree required, along with two to three years of experience in office/administrative support/customer service or similar administrative management function; or an equivalent combination of education, training, and experience.  Experience in an administrative support position in a non-profit environment preferred.  HR experience highly desirable.  Other requirements include knowledge of the Microsoft Office suite, customer relationship management databases, and human resource information systems/payroll systems.  Competitive salary, excellent benefits, conveniently located at King St. Metro in Alexandria, Virginia. 

To apply, send cover letter, resume, and salary requirements to jobs@nhpco.org.  Please reference “Executive Office Coordinator” in the subject line.  Principals only / no phone calls please. Only candidates selected for interview will be notified.

NHPCO is an Equal Opportunity Employer


NHPCO is an Equal Opportunity Employer

The National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States.  Our mission is to lead and mobilize social change for improved care at the end of life, and we envision a world where individuals and families facing serious illness, death, and grief will experience the best that humankind can offer.

Founded in 1978, the National Hospice and Palliative Care Organization is the largest nonprofit membership organization representing hospice and palliative care programs and professionals in the United States. The organization is committed to improving end of life care and expanding access to hospice care with the goal of profoundly enhancing quality of life for people dying in America and their loved ones.

Founded in 1990, the National Hospice Foundation envisions a world where everyone facing serious illness, death, and grief will experience the best that humankind can offer.  NHF supports NHPCO’s quality and research initiatives; hospice and palliative care provider education activities; consumer engagement and caregiver services; and global hospice partnerships.

Founded in 1999 as the Foundation for Hospices in Sub-Saharan Africa, FHSSA was created to generate support for African organizations that provide home-based hospice and palliative care to those who are dying of HIV/AIDS. Launched in March, 2014, Global Partners in Care is the reimagined, redesigned and re-inspired organization that was formerly known as FHSSA.  Global Partners in Care is a nonprofit affiliate of NHPCO with a mission of building partnerships to enhance compassionate care globally.  

Founded in 2007 as the Alliance for Care at the End of Life, the Hospice Action network is a nonprofit affiliate of NHPCO.  HAN provides a more aggressive and comprehensive advocacy and lobbying voice that serves the entire field and, ultimately, one of America’s most vulnerable populations – those nearing the end of life.