Text Size

  • Increase
  • Decrease
  • Normal

Current Size: 100%

Beyond the Medicare Benefit: Leading Volunteer Programs the Hospice Way

Title: Beyond the Medicare Benefit: Leading Volunteer Programs the Hospice Way with Kathleen Roble, MS

CE/CME Offered:

No CE/CME Credit Available

Member Price:  $105.00
Non-Member Price:  $210.00

Payment Options:

Add to Cart

Length: 1.0 hour

This session was recorded at NHPCO’s Volunteer Leadership Virtual Conference (VLVC) July 31 2012

Even an experienced volunteer leader can become boxed in by regulatory requirements and lose focus about what makes hospice volunteer programs unique.  This session is not about what is required by federal, state or accreditation organizations - it’s about how building a strong hospice culture can transform the hospice experience for patients, families and volunteers.


  • Define three hospice volunteer manager core competencies
  • Discuss the importance of leading and creating culture within a hospice volunteer program
  • Formulate a plan to incorporate hospice core values into their own volunteer program
Faculty: Kathleen Roble, MS

Kathy Roble is the Director of Volunteer Services for Suncoast Hospice in Florida. Kathy has held the position of Vice Chair of NHPCO's National Council of Hospice and Palliative Professionals (NCHPP) Executive Committee, Section Leader for NCHPP's Volunteer/Volunteer Manager Section and has chaired the Florida Hospice's Volunteer Conference. She holds a Master of Science degree in Management with a focus in Health Services Management, and has presented at local, state and national hospice symposiums and American Society on Aging and American Association of Homes and Services for the Aging national conferences.


Planners: Barbara L. Bouton, MA, FT, and Jennifer Kennedy, MA, BSN, RN, have no relevant financial relationships to disclose.

Faculty: Kathleen Roble, MS has no relevant financial relationships to disclose.

Completion: You will have access to this course for 90 days from the date of purchase.
Release Date: February 4, 2014 

Expiration Date:  

February 4, 2017 

System Requirements

Get Acrobat!
The Acrobat Reader is required to view many resources.

Get Flash!
The Flash plug-in is required to view case studies, activities, and course navigation.