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E-OL Technical Requirements

Hardware and Software Requirements

  • Windows XP or later, Mac OS X 10.5 or later
  • Computer or laptop or any internet device
  • Internet
  • IE 7 or later, Firefox 3.0 or later, Safari 3.0 or later
  • Chrome is supported, however, to avoid an audio echo, please close the lobby window once the presentation window opens
  • Adobe Flash Player 10.2 or later (Download)

Other Recommendations:

  • High bandwidth is recommended for example a DSL connection at 512 Mbps.
  • It is recommended that you use a PC with Windows and Internet Explorer 7.0 or higher. If you are using a Mac, please use the Safari web browser with a high speed/broadband internet connection.
  • Make sure you do not have pop-ups disabled in your internet browser settings.
  • Make sure that your internet browser is Active X enabled.
  • We recommend a wired connection. A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.
  • It's better for organizations with low bandwidth to only have webcasts accessed only on one computer in a conference room rather than having 10 individuals assess the webcasts on ten separate computers at their desks.
  • Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers for maximum participation.
  • Cookies and Java Script must be enabled.
  • Flash courses will need Adobe Flash.

Other System Requirements

Get Acrobat!
The Acrobat Reader is required to view many resources.

Get Flash!
The Flash plug-in is required to view case studies, activities, and course navigation.

Contact Us

If you need assistance please see contact information below:

Provider Solutions Center
solutions@nhpco.org
800-646-6460

Professional Education
education@nhpco.org
703-647-5178