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Hardwiring Excellence in End-of-Life Care with Quint Studer

Title: Hardwiring Excellence in End-of-Life Care with Quint Studer                 

CE/CME Offered:

CE/CME Credit Available: Nurse

Member Price:  $35.00
Non-Member Price:  $70.00

Payment Options:

Add to Cart without CE/CME
Add to Cart with Nurse CE

Length: 1.5 hours
This session was originally presented as a plenary session at NHPCO’s 2007 Management and Leadership Conference.

In this plenary session , Quint Studer discusses the principles, prescriptive “to-do’s,” and “Must Haves” to hardwire excellence in an organization. These tools have been used by partners of the Studer Group and the Studer/Covenant Alliance and have resulted in astounding success for their organizations and their employees, as well as positively impacting the patients, families and communities they serve. In this session, Quint mixes humor and his gift for storytelling to teach his model for making a difference. He shares proven, prescriptive actions to take organizations to the "next level" and demonstrate how we can develop as leaders with practical and adaptable strategies that hardwire systems into place and drive results. 


  • Explain how the use of prescriptive tools and strategies will reduce performance variability in hospice and healthcare organizations and lead to break through results
  • Discuss how organizations can attain and sustain excellence
  • Explain the six “Must Haves”  that position your organization for improved bottom-line results and improved patient, employee and physician satisfaction
Quint Studer, MS, Studer Group, Gulf Breeze, FL
For the first 10 years of his professional life, Quint was a teacher, specializing in Special Education, developing programs to hardwire key behaviors and techniques. From there Quint moved into the Healthcare arena, working his way up the ladder and overcoming professional and personal hurdles. While Quint was COO at Holy Cross Hospital in Chicago, his initiatives in service excellence led to their winning Hospitals magazine’s Great Comeback award. In 1996, Quint became president of Baptist Hospital, Inc. and eventually executive vice president of Baptist Healthcare, leading that organization to the top 1% of hospitals nationwide in patient and employee satisfaction.

Planners: Barbara L. Bouton, MA, FT, and Jennifer Kennedy, MA, BSN, RN, have no relevant financial relationships to disclose.

Faculty:  Quint Studer, MS has no relevant financial relationships to disclose.  

CE/CME Credit Hours: Nurse: 1.5 Contact Hours
Social Work: 1.5 Contact Hours
Completion: In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase.  

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
NHPCO designates this enduring material for a maximum of 1.5 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Course Release Date: 03/20/2010
review date:

Course Expiration date:  


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