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Performance Improvement Project Intensive Online Training


Performance Improvement Project Intensive Online Training with Lin Simon, PhD, RN, CHPN and John Mastrojohn, RN, MSN, MBA

CE/CME Offered:

CE/CME Credit Available: Nurse

Member Price:  $70.00
Non-Member Price:  $140.00

Payment Options:

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Add to Cart with Nurse CE

Length: 1.5 hours
Description: Learn the basics of performance improvement to help you and your team meet QAPI requirements! By applying the principles and strategies taught in this intensive course, you will learn how to strengthen your organization’s commitment to quality. The specific resources provided will guide you and your team through the performance improvement project model recommended by the Institute of Health Improvement. This course is adapted from the popular Performance Improvement Project (PIP) Intensives created by NHPCO.


  • Describe the Institute of Healthcare Improvement’s Model for Improvement
  • Create effective AIM statements and outcome measures
  • Learn a method for efficiently communicating your performance improvement project
  • Identify strategies for managing change in your organization
  • Apply the Plan-Do-Study-Act Cycle to your performance improvement project
Subject Matter Experts:

Lin Simon, PhD, RN, CHPN and John Mastrojohn, RN, MSN, MBA.

Lin Simon is the Director of Quality for Gilchrist Hospice Care, Inc
Her duties include working with staff to improve the quality of care for patients and families at the end of life. She is responsible for ensuring compliance with the Medicare Conditions of Participation, adherence to NHPCO Quality Partners and Joint Commission Accreditation. Before coming to Gilchrist Hospice, Lin was the Quality Specialist at NHPCO where she trained and coached over 100 hospice teams towards quality improvement goals. She is a nurse with a PhD in Health Care Administration, Policy and Ethics and has attended the Institute for Healthcare Improvement’s Breakthrough College Series and completed the Improvement Advisor Professional Development course at IHI in January 2007. She has over twenty years experience working in community health care settings providing adult day care, home based respite and assisted living activities to people with dementia and their families. She is a certified Hospice and Palliative Care Nurse.

John Mastrojohn III serves as Executive Vice President & Chief Operating Officer at National Hospice and Palliative Care Organization.
John has over 20 years of experience in healthcare leadership and has served in various roles since joining NHPCO in 2006. Prior to NHPCO, John was founding director of Palliative Care and Hospice Services at Summa Health System, an integrated healthcare system northeastern Ohio. He has a Bachelor of Science in Nursing from University of Akron and holds a Master of Science in nursing administration and a Master of Business Administration degree from Kent State University. During the 2004/2005 academic year, John served as a US Fulbright Fellow in Hungary focusing on end-of-life care development.
John has served as adjunct faculty at Kent State University, the Northeastern Ohio Universities College of Medicine, and the University of Pécs in Hungary. He has presented nationally and internationally on a variety of hospice and palliative care issues related to access, pain management, and quality/quality improvement. John has also been published in peer reviewed journals on a variety of end-of-life care topics.


Planners: Barbara L. Bouton, MA, FT, and Jennifer Kennedy, MA, BSN, RN, have no relevant financial relationships to disclose.

Subject Matter Experts: Lin Simon, PhD, RN, CHPN and John Mastrojohn, RN, MSN, MBA have no relevant financial relationships to disclose  

CE/CME Credit Hours: Nurse: 1.5 Contact Hours
Social Work: 1.5 Contact Hours
Completion: In order to complete this online activity, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have access to the course for 90 days from the date of purchase.

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
NHPCO designates this enduring material for a maximum of 1.5 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity..

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