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Regulatory Matters for Volunteer Leaders with Judi Lund Person, MPH

Title: Regulatory Matters for Volunteer Leaders with Judi Lund Person, MPH                   

CE/CME Offered:

CE/CME Credit Available: Nurse 

Member Price: $105.00
Non-Member Price: $210.00

Payment Options:

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Add to Cart with Nurse CE

Length: 1.5 hours
This session was recorded at NHPCO’s Volunteer Leadership Virtual Conference on July 31, 2012.

The role of hospice volunteers is so important to the delivery of quality care to patients and families that federal legislation requires hospice programs to provide volunteer services, the only area where volunteer services are mandated. Along with this strong commitment to volunteer services come requirements to which hospice programs are expected to adhere to ensure that the care and services to patients and families are of the highest quality. Volunteer leaders and managers are expected to be knowledgeable about the requirements and develop systems and processes to ensure they are met (or, better yet, exceeded).

This webcast will dive into the Medicare Conditions of Participation that apply to volunteers and volunteer managers, detailing the requirements to which programs must adhere and offering tips and suggestions about how to ensure your program is compliant with them. Of particular interest will be information to enable you to accurately determine and report (as required) the cost savings of volunteer services to your organization. 


  • Detail the Medicare Conditions of Participation that apply to volunteers and volunteer leaders/managers
  • Highlight additional regulations, such as criminal background checks, that apply to volunteers working in hospices
  • Discuss the legislative intent in requiring volunteers to provide cost savings to Medicare
  • Explain the cost savings formula and how to apply to an individual hospice
Judi Lund Person, MPH, National Hospice and Palliative Care Org., Alexandria, VA
Judi Lund Person has been the Vice President of Compliance and Regulatory Leadership for the National Hospice and Palliative Care Organization since July 2002. Prior to joining the team at NHPCO, she served for 22 years as the President and CEO of The Carolinas Center for Hospice and End of Life Care. A recognized national leader in the field of hospice and end of life care, Lund Person works with local hospice providers and state hospice organizations on regulatory issues, compliance, data collection and strategic planning. Lund Person spearheaded the creation and launch of NHPCO’s Quality Partners, a national initiative designed to build organizational excellence and improve hospice and palliative care delivery and outcomes. Lund Person lends her regulatory expertise as a key contact with the Centers for Medicare and Medicaid Services, interfacing with payment policy, survey and certification and program integrity functions, among others. She also represents hospice and palliative care with other federal agencies and many national organizations, including the Food and Drug Administration, the Pain Care Forum, the National Consensus Project for Quality Palliative Care and the Hospice and Palliative Care Coalition. She graduated with honors with a BA degree in Sociology from the University of North Carolina at Greensboro and a Masters degree in Public Health from the University of North Carolina at Chapel Hill.
Disclosure: Planners: Barbara L. Bouton, MA, FT, and Jennifer Kennedy, MA, BSN,  RN, have no relevant financial relationships to disclose.
Faculty: Judi Lund Person, MPH, has no relevant financial relationships to disclose.  
CE/CME Credit Hours: Nurse: 1.5 Contact Hours
Social Work: 1.5 Contact Hours
Completion: In order to complete this online activity and obtain CE/CME credit, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation.  You will have 90 days to access this course from the date of purchase.

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
NHPCO designates this enduring material for a maximum of 1.5 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

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