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NHPCO Webinar - Avoiding Survey Deficiencies

Tuesday, September 25, 2018 - 2:00pm to 3:00pm

September 25, 2018
2:00 – 3:00 pm ET

CE/CME Information

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Webinar Description

With the hospice industry under increased regulatory scrutiny, there has been a significant increase in survey deficiencies for hospices, even for those with no prior issues. Leading industry experts will provide an up-to-the minute overview of the most problematic survey issues impacting hospice providers in 2018. This Webinar also will provide strategies and identify resources that hospice providers can use to potentially mitigate survey deficiencies and establish an ongoing survey readiness culture and process within their organizations.

Webinar Objectives

At the end of this Webinar, participants will be able to:

  • Discuss the top 10 CMS survey deficiencies for hospice providers in 2018
  • Identify strategies hospices can implement to potentially minimize survey deficiencies
  • Describe key components of a comprehensive survey readiness program to facilitate a culture of regulatory compliance within each hospice


Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Jennifer is the Senior Director of Regulatory and Quality for the National Hospice & Palliative Care Organization and has been with the organization since 2006. She has more than 30 years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice and palliative care for the last 18+ years. She has a Bachelor’s degree in nursing, a dual master’s degree in health education and case management, and completed her doctoral degree in health care education and policy in March 2018. Jennifer is a certified compliance professional and legal nurse consultant. She speaks at national and state conferences, writes articles for trade journals, contributes to health care publisher materials, develops education and resources for hospice and palliative care providers, and serves on the ANA’s national palliative nursing task group.

Kimberly Skehan, RN, MSN

Kimberly Skehan is a Senior Manager with Simione Healthcare Consultants with over twenty five years of home health and hospice clinical, management, and consulting experience. Kim’s home health and hospice consulting experience includes startup, survey readiness and  follow up for state licensure and Medicare certification; due diligence; operations; program development; education and training; clinical audit, regulatory and reimbursement issues; survey readiness and follow up;  and development of quality assessment/performance improvement and corporate compliance programs. Kim has participated in Administrative Law Judge Hearings related to Medicare appeals, and has served as a state-approved Independent Nurse Consultant to monitor regulatory compliance issues for home health and hospice providers under Centers for Medicare and Medicaid Services Consent Orders. She also has acted as a liaison to state and federal regulatory agencies and legislators to facilitate collaboration regarding issues affecting the home care and hospice industry.

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Physician: The National Hospice and Palliative Care Organization is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1 AMA PRA Category 1 credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the Webinar was certified for AMA PRA Category 1 Credit(s) TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, finance professionals, physician assistants, social workers, spiritual care givers, etc.

Register today
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