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NHPCO Webinar - HQRP and Hospice Practice

Tuesday, April 17, 2018 - 2:00pm to 3:00pm

April 17, 2018
2:00 – 3:00 pm ET

CE/CME Information

Register today
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Webinar Description

The Hospice Quality Reporting Program (HQRP) includes two reporting requirements used to publicly report performance on quality measures: the Hospice Item Set (HIS) and the Hospice Consumer Assessment of Healthcare Providers and Systems (CAHPS). Of course, everyone wants to show that they perform above average and are the best organization to choose when hospice care is needed. However, there is a difference between making these scores look better to consumers, and using the publicly available data to identify opportunities for improvement. Which type of practice does your hospice subscribe to? How does HQRP support quality and benefit patients and families at your organization?

Webinar Objectives

At the end of this Webinar, participants will be able to:

  • Discuss the HQRP reporting requirements
  • Identify the difference between quality improvement and improving your quality scores
  • Describe how to use your quality data to improve performance in your organization


Christine Nidd, MSW, CPHQ, PMP

Christine has more than 20 years of management experience in long term care and assisted living. While serving as the President of the British Columbia Care Providers Association, she discovered a passion for improving quality in healthcare. She is a licensed Project Management Professional and a Certified Professional in Healthcare Quality. For the past 5 years she has served as the Manager of Quality and Compliance at Hospice of the Northwest in Washington State. Christine has served on the Washington State Hospice and Palliative Care Organization’s Certificate of Need Project Task Force, the National Hospice and Palliative Care Organization’s Quality and Standards Committee, and the National Association for Healthcare Quality’s Regulatory and Accreditation Work Group. Christine co-chairs Region One Healthcare Coalition, helping to coordinate Emergency Preparedness, Response and Recovery across healthcare systems in the area.

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Physician: The National Hospice and Palliative Care Organization is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1 AMA PRA Category 1 credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the Webinar was certified for AMA PRA Category 1 Credit(s) TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, finance professionals, physician assistants, social workers, spiritual care givers, etc.

Register today
Member   |   Non-member