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NHPCO Webinars - Aligning Business and Clinical Practice

Thursday, March 14, 2019 - 2:00am to 3:00pm

March 14, 2019
2:00 – 3:00 pm ET

CE/CME Information

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Webinar Description

Great hospice and palliative care organizations allow the business AND the care to thrive, grow and contribute to the communities they serve. This Webinar will discuss the crucial components of creating and maintaining a culture where hospice clinical practice thrives in cooperation with the successful management of the organization. By focusing on the mission of your work, you will support the extraordinary care of patients and families and their values, goals and wishes.


  • Describe the responsibility of the clinical team to the business success of an organization
  • Discuss how adhering to your mission can enhance the margin
  • Identify exemplary practices both management and front-line staff must share for success


Patti Moore RN, MSN, ARNP

Patti serves is the president and founder of The Watershed Group and former consultant/surveyor for the Joint Commission on the Accreditation of Healthcare Organizations. For over 30 years, she has worked with the hospice community of staff, volunteers and board members to ensure that every dying person and their loved ones have the chance to receive the finest end-of-life care available. Patti is a published author of 3 books including No Mission No Margin: Creating a Successful Hospice with Care and Competence. Patti also is an elite international Certified High Performance Coach working with individuals and groups to achieve superior levels of performance. She has extensive operational experience as a former executive director of one of the nation’s largest not for profit, community-based hospices in north central Florida, Haven Hospice. Patti has unique expertise in hospice operations, strategic positioning and planning, conducting retreats for leadership and boards of directors, and is a strategic advisor to many hospice executives. 

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Physician: The National Hospice and Palliative Care Organization is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1 AMA PRA Category 1 credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than counselor, nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the Webinar was certified for AMA PRA Category 1 Credit(s) TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, finance professionals, physician assistants, social workers, spiritual care givers, etc.

Register today
Member   |   Non-member