August 24 – September 21, 2020 (4 weeks)

CE/CME Offered: CE/CME Credit Available: Nurse
Payment Options: Add to Cart
Module Description:

Beginning with an overview of ethical principles, this module focuses on ethical elements in managerial dilemmas.  Participants will learn about ethical issues that arise both in the delivery of care to hospice patients and families and in hospice management, as well as processes and methods for addressing ethical challenges that arise in end-of-life care settings.

Participants will engage in an “on-line” ethics discussion group with case studies to work toward issue resolution.  Knowing how to address ethical dilemmas and creating workable solutions will become new knowledge sets for the hospice manager who participates in this online module.

Module Objectives:

After completing this module, participants will be able to:

Identify general principles and standards of ethics;
Identify the process for isolating an ethical dilemma;
Identify two common ethical issues in end-of-life care;
Define “promise keeping” and explain its relevance to business ethics;
List two critical “hot topics” and develop a plan to identify and address the ethical considerations;
List 3 available resources to help resolve ethical dilemmas.

Module Structure:

The module will be instructor-facilitated and is conducted online over a period of four weeks. During this time you will read online articles, complete assignments, develop solutions to case studies, and take part in ongoing online discussions.  You can expect to spend 2 – 4 hours per week in these activities.

Participants will determine their own schedules for completing the course work; online learning does not require that you be in a classroom at a set time, which is a perfect arrangement for busy hospice managers! Completion of the module does require, however, that you participate in weekly assignments and post them by designated dates.


Patricia A. Goodwin, ACSW, LCSW, ACHP-SW. 

Patricia Goodwin has over 30 years of experience as a social worker in the health care field, including hospitals, long term care facilities, home health and hospice.  She has provided direct service, supervised other social workers, coached the interdisciplinary team in assessment and problem solving, and has experience in promoting patient/family satisfaction through her positions as a patient representative and service improvement project manager.

As an advocate for ongoing education, Pat served for three years on the Florida Hospice and Palliative Care Association’s annual forum planning committee and is a member of NHPCO’s Professional Education Committee. While co-chairing a hospital ethics committee, she received extensive training in clinical ethics through the University of Pittsburgh Consortium Ethics Program; she recently participated in leadership training through the Disney Institute.  Her social work degrees are from the University of Michigan.

Pat has a special interest in the psychosocial/spiritual dimensions of end of life care, clinical and organizational ethics and leadership development. In addition to talking to community groups on end of life topics, she has given professional presentations and workshops at the local and state level as well as nationally for NHPCO.

Pat recently relocated to Tallahassee, Florida, to be near family and joyfully participate in the care of her young granddaughter

Module Requirements:

A minimum of 75% participation in module assignments is required for successful completion of the module toward the Level I Designation of the Hospice Manager Development Program. Participants desiring continuing education credit (see below) must complete 100% of the module assignments to be awarded continuing education hours. All module participants must complete and pass the final test with a score of 80% or higher for successful completion of the module for the Hospice MDP and for continuing education credit for nurses and social workers.

Continuing Education:

Continuing education credit is available for nurses and social workers who complete this module and pay required fees (see Module Fees) for continuing education.

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation. NHPCO designates this activity for a maximum of 8 contact hours.  Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Module Fees:

The module fee is $95 for members and $190 for non-members. There is an additional $25 fee for nurses requesting continuing education contact hours. Note: If you are requesting continuing education, the $25 fee must be paid during registration ($95 + $25).
Registration Information:

Please note: Due to administrative constraints, if you are registering less than 2 business days prior to the module start date, there is a late fee of $25. Late registrations are processed only over the phone; call NHPCO’s Solutions Center   at 800/646-6460. Please have credit card information ready for phone registrations.

Registration Cancellation Policy:

All cancellation requests must be submitted in writing to A $25 processing fee will apply to all cancellations. Cancellations made on the day the module starts or afterward are not eligible for a refund.