Please ensure your organization meets hardware, software and bandwidth requirements well in advance of the Virtual Conference; consult with your IT staff or consultant to ensure you are ready and available to access all elements of the event before it begins.
Step 1: Browser Tests
Please take the following browser test for the Plenary Sessions (Slides/Video/Audio):
Step 2: Please take the following browser test for concurrent sessions (Slides/Audio only):
Browser Test: All Event Center users/viewers must access the meeting with an HTML 5 supported web browser. To confirm if you are ready to participate in a web meeting, please take the browser test: http://eventcenter.commpartners.com/se/Meetings/BrowserTest_New.aspx?account.id=CommPart.
Below are more specific user requirements for the EventCenter web technology.
Minimum System Requirements:
2.0Ghz Processor or faster
2 GB RAM (Greater than 2 GB recommended)
Minimum Browser Requirements:
Browser must support HTML-5. To detect your browser version, run https://whichbrowser.net/
Windows 7 or later
Mac OS X 10.9 or later
Chrome 60 or greater
Firefox 52 or greater
Edge 14 or greater
Safari 10 or greater
iOS 10 or greater
Internet Explorer 11
IP Addresses and Ports to Allow for HTML5:
188.8.131.52 port 80, 443 (web and audio)
184.108.40.206 port 80, 443 (web and audio)
220.127.116.11 ports 80, 443 (web and audio)
18.104.22.168 ports 80, 443 (web and audio)
22.214.171.124 ports 80, 443 (web and audio)
It is recommended that you use a PC or MAC with an updated Internet Browser.
Make sure you have pop-ups blockers disabled in your Internet browser settings.
Make sure that your internet browser is Active X enabled.
Wifi is not recommended. The problem with WiFi is signal strength can vary causing bandwidth to increase or decrease.
We recommend a wired connection. A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.
Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers so you can hear the presenters.
Need Further Technical Assistance?
Please send an email to firstname.lastname@example.org or call our Customer Support Team at 800-274-9390