Frequently Asked Questions
The 2019 Virtual Conference Overcoming the Challenges of Community-Based Palliative Care will take place in “real time,” live via the Internet. Participants can attend the conference from any registered location. A computer or mobile device with Internet access enables participants to access the conference. For more information, see Technical Requirements.
Who is hosting the 2019 Virtual Conference?
National Hospice and Palliative Care Organization (NHPCO)
American Academy of Hospice and Palliative Medicine (AAHPM)
Hospice and Palliative Nurses Association (HPNA)
Where will the Virtual Conference take place?
The conference will take place entirely online in “real time,” live through the Internet. Keynote presentations will be broadcast from NHPCO office, located in Alexandria, VA.
Travel is not required for you to participate! All conference sessions (keynote and concurrent sessions) and a Video Library will be accessed through the conference website. Registered organizations and participants will be provided with access to the conference website one week prior to the conference.
Who will be in the audience?
The 2019 Virtual Conference Overcoming the Challenges of Community-Based Palliative Care will bring together physicians, nurses, social workers, counselors, spiritual care professionals, advanced practice professionals and additional healthcare professionals seeking to increase their knowledge, improve their competence and enhance their professional practice in providing the highest quality of care to hospice and palliative care patients and families.
What types of sessions are included?
The conference will include keynote presentations and concurrent sessions; see descriptions below. A Video Library will also be available.
- Keynote Presentations: Keynote presentations feature national speakers in live-streaming broadcasts. You will see the speaker and his or her PowerPoint slides (if speaker has slides). The speaker will present from NHPCO’s offices in Alexandria, VA. Sound will be projected through your computer’s speakers (or through a sound system in your conference room should there be a number of participants). Participants will have opportunities to pose questions and make comments to the presenter via a “chat” feature on the conference website.
- Concurrent Sessions: Concurrent sessions feature speakers from across the country that present from their own offices or organizations. Concurrent sessions are provided through a Webinar format; you will see PowerPoint slides and hear the speaker’s voice through your computer’s speakers (or through a sound system in your conference room should there be a number of participants). You will not see the speaker(s). However, the sessions are live and engaging and include interactive features such as polling questions and question and answer periods.
In addition, a Video Library that provides informational and inspirational videos. These may be viewed at the beginning or end of the day or during breaks to add variety and engage participants. These videos will likely prompt great group discussion.
Are there pre-conference activities?
No. However, registered individuals and organizations will have access to the conference website two weeks before the live event and are encouraged to log in and become familiar with the site and its features.
Is registration required?
Yes; see the Registration page
Does the registration fee include concurrent sessions?
Yes. The Registration Fee covers all sessions offered during the conference and the Video Library. In addition, registered individuals and organizations have access to recordings of all conference sessions for three months following the live event.
What is the cost of registration?
See the Registration page. A variety of types of registration are available.
- Individual: Provides one login/access through one computer for one person to participate in the conference.
- Organizational: Provides two logins through two computers. This enables an organization to fully participate in all sessions of the live Virtual Conference at one time, gathering as many people as they desire into one or two rooms to participate in the conference.
- Additional Site: Available to “add on” to an “Organizational” registration, providing access at a different physical site (i.e. different building or location) for employees or volunteer from the same organization to participate. An “Additional Site” registration provides two additional logins/access through two more computers.
Can I purchase multiple registrations for my organization at one time?
Yes; registered organizations can purchase an unlimited number of additional site registrations. See the Registration page or for additional help, contact NHPCO’s Solutions Center at 800-646-6460.
What if I cannot attend all of the live conference events? Will I be able to view the presentation(s) at another time?
Yes! All sessions will be recorded and available following the live event. Recorded sessions will include PowerPoint slides, handouts and any other presentation materials provided in the live session. Recorded sessions will be available to view an unlimited number of times for three months. Please note: CE/CME credit is only available for participation in the live conference.
Can I earn continuing education credit by participating in the 2019 Virtual Conference?
Yes, nurses and physicians may receive CE/CME credit. See the Continuing Education page information on the Virtual Conference webpage including information about the Non-physician Healthcare Professional certificate for other disciplines. Please note: CE/CME credit is only available for participation in the live conference. Also note that the individual who registered for the conference obtains CE/CME credit. Those who register as a group, each individual in the group obtains CE/CME credit as well.
At the conclusion of the conference, you will receive an email containing a link to the Overall Conference Evaluation, and the Session Attendance and Evaluation form. To receive CE/CME credit, each individual requesting CE/CME credit must confirm participation in each session attended and evaluate each session and complete the Overall Conference Evaluation. As part of this process, you will also indicate the type of CE/CME credit you are requesting. Once attendance is confirmed and each session is evaluated, you can print out your CE/CME certificate showing credit earned for your participation.
When will I/we receive our login/password information?
The person/persons whose name(s) are provided on your conference registration will receive the login/password one week prior to the start of the conference. You are encouraged to log in and explore the conference website to become familiar with its features. Handouts will be available to download and print at this time as well (if provided).
Will handouts be provided?
Keynote and concurrent session PowerPoint slides, handouts and any other presentation materials will be posted and available for participants to download and print from the Virtual Conference website one week prior to the start of the conference (if provided). These materials will also be available for three months following the conference.
How far ahead of time should we log in to a session?
All conference sessions will begin on time. We recommend that you log in, visit the Virtual Conference website and become familiar with it and its features the week prior to the conference. At the beginning of each day, we recommend that you log in 10 – 15 minutes prior to the start time to double check your connection and sound.
In what time zone are Virtual Conference sessions listed?
All posted times are in the Eastern Time zone.
How do I complete a conference evaluation?
An evaluation of each session, including its relevance and potential to improve your practice or job function is very important to NHPCO, AAHPM and HPNA to ensure its educational programs meet professionals’ needs and advance quality care.
At the conclusion of the conference, you will receive a link to the Overall Conference Evaluation, and the Session Attendance and Evaluation form.
Can I participate if I live outside of the US?
Absolutely! For no additional cost, you can participate in the Virtual Conference as long as you have Internet access that meets the Technical Requirements.
What if my site is registered and I cannot attend the live event?
You will have access to the conference session recordings and materials for 3 months following the conference. Please note: CE/CME credit is only available for participation in the live event.
Is special equipment required?
All you need to participate is a computer, Internet connection and adequate speakers to project sound. If you are hosting the event for a large group in a conference room, be sure you have a sound system that can project the audio into the room for all to hear (computer speakers will not be adequate).
Are there technical requirements?
Yes! These are extremely important and should be tested well in advance! See Technical Requirements.
How does the audio work for the Virtual Conference?
Audio (sound) is projected through your computer speakers. Be sure that the audio is set to the volume you desire. If you are hosting the event for a large group in a conference room, be sure you have a sound system that can project the audio into the room for all to hear (as your computer speakers will not be adequate).
How do I access each live session of the Virtual Conference?
One week prior to the conference, you will be provided with access to the conference website. All conference sessions will be accessed through the website.
General Questions about the Conference: