All webinar purchases include a MP4 recording at no additional cost. Recordings for current and past webinars can be purchased individually through NHPCO’s Marketplace and can be used for In-service training. Recordings cover a variety of topics including: Supportive Care, Interdisciplinary Team, Community-Based Palliative Care, Quality, Regulatory & Compliance, Veterans, and Clinical. Note: Participation in the live webinar is required to obtain Continuing Education credit.

Virtual Memorials and Specialty Programming – Jan. 13 (Interdisciplinary Team, Interdisciplinary Team & Supportive Care)
The Tools We Use: Practical Application of the Core Screening Tools Grab & Go Toolkit – Jan. 27 (Community-based Palliative Care)
Transforming Serious Illness and End of Life Care in America – Feb. 10 (Innovation)
Hospice Survey Readiness and Response – Feb. 24 (Regulatory & Compliance)
Drug Diversion and Workplace Violence – March 17 (Quality)
Artfully Deprescribing and NHPCO Toolkit – March 31 (Clinical)
End of Life Doulas & Supporting the Interdisciplinary Team – April 14 (Interdisciplinary Team, Interdisciplinary Team & Supportive Care)
Medicare 2022: Palliative Care Update
April 28 (Community-based Palliative Care)
Communication with caregivers – a significant component to driving successful outcomes – May 12 (Innovation)

Virtual Memorials and Specialty Programming

It is evident that virtual services will still be in use long after the pandemic. This webinar delivers virtual programming ideas from memorial services to special events that can enhance your bereavement support program and enrich the lives of attendees.

Learning Outcomes:

Upon completing this session, participants will be able to:

      • Name a variety of platforms and tools to provide virtual services.
      • Identify specialty programs to augment your traditional grief support offerings using music, mindfulness, and expressive arts.
      • Explore the concept and importance of the “Languages of Grief” to inform program development.

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The Tools We Use: Practical Application of the Core Screening Tools Grab & Go Toolkit

With the publication of the Grab & Go Toolkit, both palliative care clinicians and specialists have the most commonly used palliative care screening tools at their fingertips.  But once you have screened, what comes next?  Have you wondered how to share the results of these screening tools after you have used them, or are you curious as to how to talk about these tools with executives at your organization?  Join us during this webinar as NHPCO faculty discuss practical suggestions for how to talk about the Core Screening Tools with a variety of stakeholders in patient care: internal colleagues, external referral sources/specialists and members of the c-suite

Learning Outcomes:

      • List the most commonly used palliative care screening tools
      • Explain the importance of each of the various tools
      • Describe how the tools can be utilized with various stakeholders: internal colleagues, external colleagues/referral sources, c-suite leaders

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Transforming Serious Illness and End of Life Care in America

In this webinar faculty will share the findings of the Transforming Serious Illness and End of Life Care in America paper. Faculty will review how the holistic model has historically created value and explain how challenges of providing hospice services and the ongoing trends have reshaped the delivery of end-of-life care in the United States. Learn how innovators are translating the value of hospice’s holistic care outside the hospice benefit and leave with recommendations on how to move forward.

Access the corresponding paper, Transforming Serious Illness and End of Life Care in America, in NHPCO’s Press Room.

Learning Outcomes:

      • Understand the history of hospice and the changes in serious illness and end-of-life care that are happening today
      • Understand elements of the new payment models
      • Gain knowledge of ventures and partnerships available for hospices
      • List examples of how the workforce informs the future of hospice and serious illness care

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Hospice Survey Readiness and Response

The hospice survey process is changing.  CMS has designated particular Conditions of Participation for surveyor focus and later this year, surveyors will begin recommending penalties for some deficiencies found on surveys.  Now is the time to prepare, to learn about the new survey process, to hear from a hospice who has been preparing for their next survey, and to hear more about the resources NHPCO has just released to support providers in the survey readiness process.

Learning Outcomes:

      • Describe 3 conditions of participation that have been designated as high priority for surveyors.
      • List 4 of the enforcement remedies surveyors will use when a hospice has a serious deficiency or deficiencies.

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Drug Diversion and Workplace Violence

Health care has become more complex in the last year due to the pandemic, and life in general. Now, more than ever, it is crucial for hospice providers to pay attention to risk situations in the home, specifically drug diversion and workplace violence as they can impact delivery of patient care and patient, family, and staff safety. This webinar will identify risks, strategies for mitigation, and maintaining safety for all.

Learning Outcomes:

      • Discuss the ongoing Opioid Crisis and its impact on home care and other healthcare providers
      • Discuss regulatory impact related to drug diversion in homecare
      • Describe workplace violence
      • Discuss strategies to address workplace violence in home  healthcare

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Artfully Deprescribing and NHPCO Toolkit

The Hospice Medication Deprescribing Toolkit supports patient care by documenting specific to particular classes of medications that can assist hospice agencies when evaluating if medications could be continued or deprescribed. Once you have determined which medications to deprescribe, how do you communicate that information and to whom? Join us during this webinar as NHPCO faculty discuss how to use the toolkit to make deprescribing decisions and why a collaborative communication approach with the interdisciplinary team is important when working with a patient’s family. Faculty will explain how to use the toolkit and role play how to communicate deprescribing chronic maintenance medications.

Learning Outcomes:

      • Describe how the toolkit can be utilized in the decision-making process for deprescribing.
      • Facilitate communication amongst the interdisciplinary team to understand the decision process for deprescribing and compliment family communication.

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End of Life Doulas & Supporting the Interdisciplinary Team

Join members of the NHPCO End-of-life Doula Council for this interactive and informative webinar on how End-of-Life Doulas are an integral part of the interdisciplinary team. Doulas are a fast-growing profession of innovative, community-based, lay caregivers complement both palliative care and hospice teams and help to improve the lives, and deaths, of those they serve. In this era of workforce issues, learn how doulas can be a cost effective complement the interdisciplinary team you already have in house.

Learning Outcomes:

      • Describe how the services end-of-life doulas offer are the same as, different from, and collaborative with the hospice or palliative care interdisciplinary team.
      • List ways end-of-life doulas can compliment the interdisciplinary care team.

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Medicare 2022: Palliative Care Update

Several Part B 2022 fee schedule changes impact palliative care providers billing and payment, the range of services that may be provided, and are a call to tighten up compliance programs to avoid losing Medicare billing privileges.  Join us as Jean Acevedo walks us through new remote monitoring services, enhanced Medicare billing privileges enforcement, a major change to Split/Shared Visits, and more.  This will be an information-packed hour you don’t want to miss.

      • Distinguish between remote physiologic and remote therapeutic monitoring
      • Understand when a split/shared visit can be reported
      • Develop a plan for routinely checking the OIG’s exclusion list to avoid revocation of Medicare billing privileges.

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Communication with caregivers – a significant component to driving successful outcomes

Effectively making a connection and aligning on expectations with caregivers will lead to a more amicable experience. From language choice to active listening, learn how to improve communication with caregivers to drive successful outcomes.

Learning Outcomes:

      • Gain a better understanding of the caregiver experience to deepen connection and deliver effective care.
      • Learn how to improve communication with caregivers to drive successful outcomes.

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