As more and more Medicare beneficiaries choose Medicare Advantage and other risk-based models, business as usual is no longer an option for hospice and palliative care providers. This Webinar will examine Medicare reimbursement trends and identify challenges and opportunities for providers to contract with Medicare Advantage Plans. Faculty will discuss how hospice and palliative care providers are uniquely positioned to partner with Medicare Advantage Plans to provide palliative care services and hospice care for their members.

Learning Outcomes

      • Describe the evolution of the Medicare program and the increasing presence of Medicare Advantage and other risk-based models
      • Identify the challenges and opportunities for hospice and palliative care providers contracting with Medicare Advantage Plans and strategies to enhance positioning with potential partners
      • Discuss contract readiness for hospice and palliative care providers as they seek partnerships with Medicare Advantage Plans


Annie Acs, MPH

Annie is the Director of Health Policy & Innovation at NHPCO. She has years of federal government experience having worked in various offices across the Department of Health and Human Services, including the Centers for Medicare & Medicaid Services and in the Executive Office of the President staffing the White House Domestic Policy Council. Annie started her health policy career at an association called OWL advocating for policies that support midlife and older women. She first studied hospice and end-of-life issues during her time there and is excited to lead NHPCO’s important innovation and inclusion efforts to expand access to hospice and palliative care for a broad section of patients and families facing serious illness. She most recently worked for a federal contractor, and her experience in policymaking, delivery system reform, health IT, and building strong relationships with CMS, vendors, and industry leaders will help drive innovation for NHPCO’s provider community.  Annie received her Masters Degree in Public Health from The George Washington University and her Bachelors Degree in Health Policy and Administration from Ithaca College.

Lori Bishop, MHA, BSN, RN

Lori is a healthcare nurse executive focused on innovative and transformational interdisciplinary care delivery models for the vulnerable seriously ill population.  Lori has an extensive clinical background in hospice and palliative care.  Her current position is Vice President of Palliative and Advanced Care at NHPCO.  Previously, Lori was the Chief Advanced Illness Management (AIM) Executive for Sutter Health.  Under her leadership, the Sutter Health AIM program received the inaugural Vanguard Award from the California Hospital Quality Institute in 2016.  In her previous executive role at UnityPoint Health, the system-wide integrated Palliative Care program received the prestigious Circle of Life Award in 2013.

CE/CME Information

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Physician: The National Hospice and Palliative Care Organization is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1 AMA PRA Category 1 credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the Webinar was certified for AMA PRA Category 1 Credit(s) TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, finance professionals, physician assistants, social workers, spiritual care givers, etc.