What is the Measures of Excellence?

The Measures of Excellence (MOE) is a quarterly data collection tool and dashboard that are important components of the Quality Connections program.  The MOE tracks operational and clinical data to inform high quality care.  The quarterly MOE Dashboard allows organizations to compare themselves to other organizations for benchmarking. Participants will be able to identify performance improvement opportunities and track their performance improvement efforts through the quarterly dashboard.  This comprehensive data collection and benchmarking report is an exclusive NHPCO member benefit.

MOE Webinar Recording

Data Protection:
NHPCO has contracted a Patient Safety Organization, the Center for Patient Safety, to support and monitor the data collection, storage, and reporting of our members’ clinical safety data.  You can participate with confidence that your aggregate data remains anonymous and is protected from any misuse.  The CPS PSO also offers educational opportunities and supports our members efforts to prevent future adverse events.

Step One – Data Collection:

Downloadable CSV file to collect data
Downloadable MOE Data Collection Tool
MOE Guidelines

Step Two – Data Submission:

Measures of Excellence can be accessed through the Quality Connections portal

Important Dates:

1st Quarter: January – March due by April 28, 2021. Report available on April 29, 2021.
2nd Quarter: April – June due by July 28, 2021.  Report available on July 29, 2021.
3rd Quarter: July – September due by October 28, 2021. Report available on October 29, 2021.
4th Quarter: October – December due by January 28, 2022. Report available on January 29, 2022.

NOTE: You will not be able to submit data for a quarter once the deadline for data submission has passed. Failure to submit data for a quarter will result in gaps in your individual report and cause inaccuracies in the national response rate.

Step Three – MOE Dashboard Report:

Individual MOE Dashboard (Coming soon): You can access your quarterly MOE dashboard any date after the submission deadline. Your dashboard will allow you to filter data to compare your results to others by “all” or “ownership type” or “geography served” or “state” or “size”.

MOE Dashboard Guidelines (Coming soon)

Technical assistance is available at qualityconnections@nhpco.org