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Past Episodes - Episodes 51- 53

Episode 52: CAHPS Hospice Survey
Episode 51: Hospice Compare Update
Episode 53: Top Issues for Providers


Episode 53: Top Issues for Providers

Imagine Judi Lund Person and 1000 hospice professionals all in one hotel. In November, NHPCO welcomed many to the IDC in New Orleans. Jon asks Judi about the most frequent questions and observations from when she was onsite. From opioid disposal issues to some surprising takeaways. And hear JR fail in a role play as a family caregiver.

We thank the sponsor of episode 53: Optum Hospice Pharmacy Services, the leader in hospice-centric pharmacy solutions.

Quick Links to Resources Mentioned in this Podcast:


Episode 52: CAHPS Hospice Survey

Jennifer provides some further insight into CAHPS and explains why is it so vital providers take full advantage. Don't let your CAHPS scores work against you. Remember it is an important way for providers to get feedback on patient and family experiences to strengthen your business and increase satisfaction. And JR talks about that time he got free floor mats.

Episode 51: Hospice Compare Update

We've discussed Hospice Compare on previous podcasts but Jennifer shares with Jon R. the newest updates and what providers need to be aware of. Remember Hospice Compare is a way the public can learn about your program so it's vital that providers have an understanding how it works.