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Clinical Excellence and Safety

Ensuring clinical excellence and promoting safety through standards of practice.


Clinical Excellence and Safety includes the following aspects:

  • Patient and Family Centered Care
  • Patient Safety
  • Environmental Safety and Security
  • Emergency Preparedness


Members can view the Self-Assessment Checklist for Clinical Excellence and Safety

Pathways to Success

Pathways to success for demonstrating clinical excellence and safety include:

  • Utilizing professional models of care in the delivery of patient care, i.e. evidence-based practice, safe practices.
  • Achieving appropriate level of staffing to best support clinical practice.
  • Setting organizational standards for documentation of medical records, reports, care plans, etc.—including standardized and agreed upon abbreviations, acronyms to support accurate transference of information to members of the clinical team.

NHPCO Standards of Practice for Hospice Programs

Members can view the chapter on Clinical Excellence and Safety

Resources and Tools

Members can view the following in Resources and Tools for Clinical Excellence and Safety

Essential Materials Find fundamental and key resources.

Web Links Find information on other institutions, organizations, and resources that focus on clinical excellence and safety.

Quality Partners@ InfoCenter Quality Partners @ InfoCenter offers members access to an online database with over 400 records of resources related to the ten components. Members can either search through the database or click on provided links that will conveniently display a listing of resources under the following headings: Essential Materials, Background Materials, Performance Measures, NHPCO Resources, and Resources Categorized by NHPCO Standards.

Background Reading

Visit Quality Partners @ InfoCenter to find these and other resources:

Help Desk

If after reviewing the online resources you need additional assistance, contact quality@nhpco.org or the Quality Team at 703/837-1500.

Marketplace Availability

The following publication supports the many aspects of Clinical Excellence and Safety: