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Inclusion and Access - Resources and Tools

  Promoting inclusiveness in our community by ensuring that all people — regardless of race, ethnicity, color, religion, gender, disability, sexual orientation, age, disease or other characteristics — have access to our programs and services.

General Information

Community Outreach

  • Inclusion and Access Toolbox
    • The Toolbox is designed to give you new tools and resources to create an inclusive hospice organization.  Foundations of inclusive care are described in each chapter to help you meet the needs of your unique communities.

Helpful Organizations

Web Sites

  • CaringInfo - a program of NHPCO - CaringInfo, a program of the National Hospice and Palliative Care Organization, provides free resources to help people make decisions about end-of-life care and services before a crisis.

Hospice Operations Support

Community Outreach

Cultural Sensitivity

Bereavement Support

  • Guidelines for Bereavement Care in Hospice  (2008)
    • Guidelines for Bereavement Care in Hospice gathers the collective knowledge, expertise, experience, practice and wisdom of over 80 hospice professionals whose work takes them to the very depths of human experience. These guidelines do not replace applicable local, state, and federal regulations and standards, but enhance them. They provide information that will help hospice bereavement professionals put regulations and standards into practice, ensuring that they are including and addressing what we consider to be essential components of an effective hospice bereavement program.

Community-Wide Needs Assessment

Help Desk

If after reviewing the online resources you need additional assistance, contact quality@nhpco.org or the Quality Team at 703-837-1500.