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Family Evaluation of Bereavement Services (FEBS)

   FEBS January - June 2017 reports are now available in our new FEBS Portal! 

Please note important information regarding your reports at the bottom of this page under Step 3 - Reports!

Basics

The FEBS survey is designed to evaluate bereavement services from the perspective of the recipients of the services. The survey takes a comprehensive approach by including questions on a wide range of services, with instructions to respondents to skip those questions that do not pertain to their experience with bereavement services.

Download and view the FEBS Manual here.

Email febs@nhpco.org if you are interested in utilizing FEBS!

Important Dates

Year

Data Submission Period

Report Available

1st half of year
(Jan 1 – Jun 30)

January 16 – July 15

August 1

2nd half of year
(Jul 1 – Dec 31)

July 16 – January 15

February 1

   NOTE: Dates above do not change from year to year.

Step 1 - Data Collection

Step 2 - Data Submission

 FEBS Portal has been updated!  Video Tutorial HERE!

Welcome to the new and improved FEBS Portal!  Use the new portal to access the link to enter FEBS survey data AND view your hospice's reports.  Your report now populates data in real time so you will be able to view your report immediately.  National comparative data will be included in FEBS reports on August 1 and February 1.

We appreciate feedback, so if you have any comments or questions, please email febs@nhpco.org. Thank you!

Enter the Portal

If you do not know the DART ID and Password for your hospice, please contact NHPCO Solutions Center at 1-800-646-6460 or email febs@nhpco.org.

NOTE: You can only start and complete one survey at a time.  If you are unable to enter all data for a survey in one sitting, you may return to complete the submission at another time – but you must do so using the same computer and browser each time.  You will not receive a Survey ID to go back into an incomplete survey.  You simply log back into the portal and click on the link to access your survey where you left off.

Step 3 - Reports

Individual Hospice FEBS Reports: Access to your individual hospice's FEBS report is available through the FEBS Portal.  Once you are logged in to the portal, select “View Report” to access your FEBS report.
Reports with national comparative data will post on August 1 and February 1. 

ATTENTION: YOU MUST UPDATE THE NUMBER OF SURVEYS MAILED FOR EACH DATA SUBMISSION PERIOD.  Failure to do so means both your hospices and the national response rate will be inaccurate.

Enter the Portal

Questions regarding the FEBS survey and reports, data collection, or data submission can be sent to: FEBS@nhpco.org.