Coco currently works as a consultant to the National Hospice and Palliative Care Organization (NHPCO). She previously was the Consumer Programs and Services Director at NHPCO, and oversaw the Consumer Services Center, which provided support and resources to consumers and professionals regarding end-of-life care issues. Part of the Robert Wood Johnson Foundation grant team, Caring Connections, she developed end-of-life and caregiving content to increase consumer education and awareness; created outreach materials for end-of-life professionals to utilize with those they served; and facilitated end-of-life care topic trainings in workplaces across the country. Prior to joining NHPCO in 2003, she served as a hospice social worker at Cedar Valley Hospice; and a social worker in long-term care, at both assisted living and nursing facilities. Coco has been working in end-of-life care for over 25 years and enjoys focusing on consumer and professional outreach and education.