Jennifer is the Senior Director, Regulatory and Quality for the National Hospice & Palliative Care Organization. She has nearly 30 years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice care for close to 20 years. She has a bachelor’s degree in nursing, a dual master’s degree in health education and case management, and a doctoral degree in health care education and policy. She speaks at national and state conferences, writes articles for trade journals, and develops education and resources for NHPCO hospice and palliative care providers and with external vendors.

Topic Areas

      • Hospice Regulations and compliance
      • Hospice National Trends
      • Hospice Quality Reporting

Recent presentations

  • Regulatory Updates
  • Medicare Hospice Regulations: What You Need to Know
  • Hospice Documentation and ADRs (Additional Documentation Requests)
  • Quality
  • Risk Management in Hospice
  • Medical Director of Education
  • Hospice Compliance
  • CoP Survey Readiness and Related Issues (Medicare, state)
  • Education Programs for
    • Federal & state auditors
    • Hospice Medical Directors
    • Hospice IDT Members
  • Diagnosis Coding and Relatedness
  • Hospice Eligibility
  • Emergency Preparedness
  • Developing Policies and Procedures for Hospice
  • QAPI
  • Hospice quality reporting