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Trauma‐Informed End-of-Life Care


Trauma‐Informed End of Life Care with Leanna Anderson, MSW, LICSW, Barbara Ganzel, PhD, LMSW, and Scott Janssen, MA, MSW, LCSW

CE/CME Offered:

No CE/CME Credit Available

Member Price:  Free
Non-Member Price:  $210.00

Payment Options:

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Length: 1.0 hour
Description: The pervasiveness of psychological trauma exposure has been established in the general population and among older adults. There is emerging evidence for additional opportunities for exposure to psychological trauma at or near the end of life. Understanding trauma-informed care, assessment of trauma history and palliation of trauma-related symptoms are crucial elements for compassionate patient care in hospice and palliative care programs. Incorporating trauma-informed end-of-life care has the potential to increase staff job satisfaction and retention.


  • Define key terms related to trauma-informed care in hospice and palliative care
  • Describe ways trauma informed care will decrease compassion fatigue and improve staff retention
  • Understand the prevalence and impact of trauma in the general population
  • Identify patients with underlying post traumatic stress and what to do about it
  • Identify improved patient outcomes when incorporating trauma informed care in your organization
Subject Matter Experts:
Leanna Anderson, MSW, LICSW, 
Barbara Ganzel, PhD, LMSW, 
Scott Janssen, MA, MSW, LCSW 
Leanna Anderson’s  dedication to the mission of hospice care was sparked through a volunteer rotation during my college years at Concordia University. My volunteer service at a local hospice agency inspired me to change my major from Health Care Administration to Social work - ultimately earning a Master’s of Social Work from Eastern Washington University. I’ve worked in a variety of health care environments as a clinician and manager; and have spent the past 11 years at Hospice of the Northwest in Washington State where I serve as the Clinical Manager of Counseling Services and Allied Therapy. I oversee some of the best in hospice care - the medical social workers, spiritual and bereavement counselors, as well as the massage and music practitioners. I’m passionate about the delivery of extraordinary hospice services so have developed and facilitated practicum opportunities for MSW and Counseling students at Hospice of the Northwest for the past 10 years. My community and board experience includes Hospice of the Northwest Foundation Board Trustee, past member and officer of the Society of Social Work Leaders in Health Care-WA; I also completed Next Level Leadership Training through the Everett Community College and StrategyClicks (Adaptive Leader Training). My presentations include co-presenting “Grieving: Meeting the Needs of Patients and Families Before and After Death” at NHPCO’s MLC2016. I am honored to be serving as the National Council of Hospice and Palliative Professionals [NCHPP] Social Work Section Leader. I enjoy living on Camano Island, WA with my wonderfully supportive husband, my sage mother and her rescue companion dog, Lady. 
Barbara Ganzel, PhD is a clinical social worker and research neuroscientist. She has 20+ years of experience in the study of psychological trauma and its impact on brain, body, and behavior across the lifespan. Previously, she was the principal investigator and director of an neuroimaging laboratory at Cornell University in Ithaca. Currently, she is the director of the Gerontology Institute at Ithaca College. She has published in the Psychological Review, Journal of the American Medical Association, American Journal of Psychiatry, The Gerontologist, NeuroImage, Psychology and Aging, and the Journal of Traumatic Stress, among others.
Scott Janssen is a clinical social worker with 25 years of hospice experience. He has written widely for popular and professional magazines on issues related to end-of-life care, clinical social work practice as well as serving hospice patients who have underlying PTSD. His book, Standing at Lemhi Pass – Archetypal Stories for the End of Life and Other Challenging Times, explores the use of storytelling with hospice patients and families.

Faculty: Leanna Anderson, MSW, LICSW, Barbara Ganzel, PhD, LMSW, and Scott Janssen, MA, MSW, LCSW have no relevant financial relationships to disclose.

Planners: Barbara L. Bouton, MA, FT and Jennifer Kennedy, MA, BSN, RN, have no relevant financial relationships to disclose. 

Completion: In order to complete this online activity, participants must view the course in its entirety, correctly answer all case studies and quiz/test questions (as appropriate) and complete the evaluation. You will have 90 days to access this course from the date of purchase. 
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