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Virtual Conference - Frequently Asked Questions

Frequently Asked Questions about the Virtual Conference

The 2017 Virtual Conference Aligning Practice with Evidence will take place in “real time,” live via the Internet. Participants can access and attend the conference from any registered location. A computer or mobile device with Internet access enables participants to access the conference; see Technical Requirements.   

Who is hosting the 2017 Virtual Conference?

National Hospice and Palliative Care Organization (NHPCO) 
www.nhpco.org

American Academy of Hospice and Palliative Medicine (AAHPM)
www.aahpm.org

Hospice and Palliative Nurses Association (HPNA)
www.gohpna.org

Where will the Virtual Conference take place?

The conference will take place entirely online in “real time,” live through the Internet. Plenary sessions will be broadcast from offices of NHPCO, located in Alexandria, VA (Washington DC Metropolitan area). 

Travel is not required for you to participate!  All conference sessions (plenary and concurrent sessions) and related events (Poster Gallery and Video Library) will be accessed through a conference website. Registered organizations/participants will be provided with login access two weeks prior to the conference.

Who will be in the audience?

The 2017 Virtual Conference Aligning Practice with Evidence will gather physicians, nurses, social workers, counselors, spiritual care professionals, advanced practice professionals and additional healthcare professionals seeking to increase their knowledge, improve their competence and enhance their professional practice in providing the highest quality of care to hospice and palliative care patients and families. 

What types of sessions are included?

The conference will include plenary and concurrent sessions; see descriptions below. A Virtual Poster Gallery and Video Library will also be available.

  1. Plenary Sessions:  Plenary sessions feature national speakers in live-streaming broadcasts. You will see the speaker and his/her PowerPoint slides (if he/she has slides). The speaker will present from NHPCO’s offices in Alexandria, VA. Sound will be projected through your computer’s speakers (or through a sound system in your conference room should there be a number of participants). Participants will have opportunities to pose questions and make comments to the presenter via a “chat” feature on the conference website.
  2. Concurrent Sessions:  Concurrent sessions feature speakers from across the country that present from their own offices or organizations. Concurrent sessions are provided through a Webinar format; you will see PowerPoint slides and hear the speaker’s voice through your computer’s speakers (or through a sound system in your conference room should there be a number of participants). You will not see the speaker(s). However, the sessions are live and engaging and include interactive features such as polling questions and question and answer periods.
  3. Poster Gallery:  A Poster Gallery will feature posters of an original research study, systematic review, successful clinical practice approach, inclusion and access initiative or related topic relevant for this Virtual Conference’s theme.
  4. Video Library: Informational and inspirational videos will be available to registered participants. These can be used at the beginning or end of the day or during breaks to add variety and engage participants. A number of these may prompt great group discussion.

Are there pre-conference activities?

No. However, registered individuals/organizations will have access to the conference website a week before the live event and will be encouraged to log in and become familiar with the site, its features and meet and network with participants across the country.

Is registration required?
Yes; see the Registration page.

Does the registration fee include concurrent sessions?
Yes. The Registration Fee covers all sessions offered during the conference, the Poster Gallery and Video Library. In addition, registered individuals/organizations have access to recordings of all conference sessions for three months following the live event.

What is the cost of registration?
See Registration.  Different types of registration are available.

  • Individual: Provides one login/access through one computer for one person to participate in the conference.
  • Organizational: Provides two logins/access through two computers. This enables and organization to fully participate in all sessions of the live Virtual Conference at one time , gathering as many people as they desire into 1-2 rooms to participate in the conference.
  • Additional Site: Available to “add on” to an “Organizational” registration, providing access at a different physical site (i.e. different building or location) for employees/volunteer from the same organization/company to participate. An “Additional Site” registration provides two additional logins/access through two more computers.

Can I purchase multiple registrations for my organization at one time?
Yes; registered organizations can purchase an unlimited number of additional site registrations. See Registration.  For additional help, contact NHPCO’s Solutions Center at 800-646-6460.

What if I cannot attend all of the live conference events?  Will I be able to view the presentation(s) at another time?
Yes! All sessions will be recorded and available following the live event. Recorded sessions will include PowerPoint slides, handouts and any other presentation materials provided in the live session. Recorded sessions will be available to view an unlimited number of times for three months.

Please note: CE/CME credit is only available for participation in the live conference. 

Can I earn continuing education credit by participating in the 2017 Virtual Conference?
Yes.  See Continuing Education information on the Virtual Conference webpage. Please note: CE/CME credit is only available for participation in the live conference.

When will I/we receive our login/password information?
The person/persons whose name(s) are provided on your conference registration will receive their login/password two weeks prior to the start of the conference. You are encouraged to log in and explore the conference website to become familiar with its features. Handouts will be available to download and print at this time as well.

Will handouts be provided?

Plenary and concurrent session PowerPoint slides, handouts and any other presentation materials will be posted and available for participants to download and print from the Virtual Conference website one week prior to the start of the conference. These materials will also be available for three months following the conference.

How far ahead of time should we log in to a session?
All conference sessions will begin on time. We recommend that you log in, visit the Virtual Conference website and become familiar with it and its features two weeks prior to the conference when access is provided. At the beginning of each day, we recommend that you log in 10 - 15 minutes prior to the start time to double check your connection and sound. 

In what time zone are Virtual Conference sessions listed?
All posted times are in the Eastern Time zone.

How do I complete a conference evaluation?
A candid evaluation of each session, including its relevance and potential to improve your practice or job function is very important to NHPCO, AAHPM and HPNA to ensure its educational programs meet professionals’ needs and advance quality care.

At the conclusion of the conference, you will receive an email containing a link to the Overall Conference Evaluation, and the Session Attendance and Evaluation.  To receive CE/CME credit, each individual requesting CE/CME credit must submit both evaluations along with a $30 processing fee.  Payment options will be available before, during and following the conference.  You will receive an email letting you know when your CE/CME certificate is available for printing.

Can I participate if I live outside of the US?
Absolutely! For no additional cost, you can participate in the Virtual Conference as long as you have Internet access that meets the Technical Requirements.

What if my site is registered and I cannot attend the live event?
You will have access to the conference session recordings and materials for 3 months following the conference. Please note: CE/CME credit is only available for participation in the live event.

Technical Requirements

Is special equipment required?
All you need to take part is a computer, Internet connection and adequate speakers to project sound. If you are hosting the event for a large group of people in a conference room, be sure you have a sound system that can project the audio into the room for all to hear (as your computer speakers will not be adequate).

Are there technical requirements?
Yes! These are extremely important and should be tested well in advance! See Technical Requirements.

How does the audio work for the Virtual Conference?
Audio (sound) is projected through your computer speakers. Be sure that the audio is set to the volume you desire. If you are hosting the event for a large group of people in a conference room, be sure you have a sound system that can project the audio into the room for all to hear (as your computer speakers will not be adequate).

How do I access each live session of the Virtual Conference?
Two weeks prior to the conference, you will be provided with access to the conference website. All sessions of the conference will be accessed through the website.

Contact Us
Registration Inquiries:
Solutions Center
solutions@nhpco.org
800-646-6460

General Questions about the Conference:
Education Team
education@nhpco.org
703-647-5178