Changes this past year disrupted long-held boundaries for how we provide end-of-life care. Today and ahead, what new boundary considerations can improve your person-centered care with the patients and families you serve? What boundaries can be healthier for you with your colleagues? Join us with an open mind and heart, and a willingness to grow.

Learning Outcomes

      • Describe new boundary challenges for end-of-life care professionals due to the pandemic
      • Discuss a healthy boundary to improve upon with patients and families
      • Identify a healthy boundary to improve upon with colleagues


Dr. Joy Berger is Founder/CEO of Composing Life Out of Loss, equipping hospice organizations nation-wide with empathic, 24/7 education resources for end-of-life care professionals, families, and the communities they serve. Joy’s 25+ years of hospice service span providing direct patient care with all hospice populations; leading hospice and palliative care educators locally, regionally, and nationally; and prolific teaching and writing for professionals in end-of-life care, grief counseling, home health, and the arts. Through 2020’s COVID-19, Joy was an early leader in developing supportive education resources for hospice professionals, families, and persons experiencing grief through COVID’s complex losses.

Prior to Composing Life, Joy was Director of Education for Weatherbee’s Hospice Education Network (acquired by Relias); and Director of Education/Quality Researcher for Hosparus, Inc. As an education leader, Joy chaired NHPCO’s Research/Academics/Education Section from 2005-2010. For her direct patient care, Joy was honored with the National Heart of Hospice Psychosocial/Spiritual Care Award by the National Council of Hospice and Palliative Care Professionals.

CE/CME Information

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Physician: The National Hospice and Palliative Care Organization is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1 AMA PRA Category 1 credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the Webinar was certified for AMA PRA Category 1 Credit(s) TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, finance professionals, physician assistants, social workers, spiritual care givers, etc.