In this week’s episode, Jon R. welcomes NHPCO’s Judi Lund Person along with Stacy Groff, Vice President of Specialized Services at Tidewell Hospice. CMS is encouraging hospice programs to start rebuilding their volunteer programs in anticipation of the end of the public health emergency (and the 1135 waivers) on or around December 31, 2021. Judi and Stacy discuss what programs should be doing now to prepare, how leaders can empower their volunteer management staff as they work toward the 5% requirement, and utilizing MyNHPCO for support.