Community-Based Palliative Care Certificate Program – Beyond the Business Case – Operating, Organizing & Sustaining Your Program

Designed to provide the education needed to thrive in today’s complex healthcare landscape.

This program focuses on operationalizing and sustaining a community-based palliative care program. Whether you are just beginning or a have a mature program, the content is applicable. Program delivery model evolution will be discussed as will the use of metrics to demonstrate program value. Experts from mature programs will share their secrets of success. Participants will learn the importance of identifying and grooming future leaders. Explore how key partnerships are essential to sustainability. Finally, a deep dive into reimbursement, including regulatory, and compliance considerations and payer/provider relationships completes the program. Tools and resources will be provided to enable you to implement an action plan.

Learning Outcomes
      • Discuss the value of revisiting the business case
      • Identify one action to evolve your care model for sustainability
      • List three metrics that can be leveraged to demonstrate value
      • List two “successful practices” when providing community-based palliative care services
      • Develop one action item to enhance a partnership to support your program’s sustainability
      1. Introduction and Overview
      2. Eligibility
      3. Services
      4. Accountability: Metrics and Measurement
      5. Lessons from the Field
      6. Payment: Medicare Fee-for-Service
      7. Value-based Payment
Continuing Education

Disclosure: NHPCO, faculty, and planners have no relevant financial relationships with commercial interests to disclose. 

Release Date: January 1, 2021
Expiration Date: December 31, 2023

CE/CME Credit
This course offers CE/CME credit for Nurses and Physicians and a certificate of participation for Non-Physician Healthcare Professionals.

To receive CE/CME credit, each participant must complete each module in sequence; partial CE/CME credit is not available. Each participant must watch all module videos, review the references and resources provided, explore the discussion forums, evaluate the overall course, and request CE/CME before the expiration of their registration.

CE/CME Statements

Nurse: NHPCO is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

NHPCO designates this enduring material for a maximum of 11 contact hours. Nurses should only claim the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education activities and does not imply endorsement of any commercial product displayed in conjunction with this activity.

Physician: NHPCO is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this enduring material for a maximum of 11 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the sessions attended that were certified for physician credit (AMA PRA Category 1 Credit(s) TM). It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, counselors, compliance officers, physician assistants, quality professionals, social workers, spiritual care givers, etc.


Jean Acevedo, CENTC, CHC, CPC, LHRM, AAPC Fellow | Acevedo Consulting
Lori Bishop, BSN, MHA, RN | NHPCO
J. Brian Cassel, PhD | Virginia Commonwealth University School of Medicine
Elizabeth (Liz) Fowler, MPH | Bluegrass Care Navigators
Melinda Gruber, PhD, MBA, CAN | Caring Circle
Kathleen Kerr | Health Care Consultant
Robert Parker, CENP, CHP, CHPN, DNP, RN | Intrepid USA Healthcare Services

Rates: Member $499 Non-Member $599

Cancellation Policy:
All cancellation requests must be submitted in writing to within 48 hours of purchase.  A $25 processing fee will apply to all cancellations. If you have accessed the course you are ineligible for a refund. Course access is for six months.