We are excited to announce that your NHPCO Quality Connections program is transitioning to a new platform! The new portal reflects improved features, with an enhanced user experience, updated content, real-time achievement updates, and much more. New to Quality Connections? Contact us to learn more at qualityconnections@nhpco.org.

Quality Connections is a quality focused program for hospice and palliative care providers. The program is an exclusive NHPCO benefit.

Not a member of NHPCO? Click here to learn more about becoming a member.

Gold Level Sponsor

NHPCO is committed to assisting hospice and palliative care providers in continuous quality and performance improvement activity that supports safe, effective, and timely care outcomes for patients and families.  Providers who actively engage in quality improvement raise the bar for performance which leads to service excellence.

Quality Connections is a national program designed to support hospice and palliative care provider delivery of high-quality, person-centered care.   The program goals are to enhance the knowledge base, skills, and competency of hospice and palliative care staff through education, tools, resources, and opportunities for engagement and interaction among hospice and palliative care quality professionals.

Quality Connections participants are required to achieve milestones within defined timeframes by participating in education and competence, application of education, performance measurement, and innovation that promotes high quality care delivery, that leads to service excellence.

To get started:

      1. Download the QC User Guide
      2. Enroll your organization in the program
      3. Access the QC Portal

ATTENTION: Enrollment is a two-step process. Members must first designate a primary email address and password before proceeding to the QC Portal. Failure to enroll before clicking Login will redirect users to the incorrect portal.

Quality Connections Walkthrough Webinar
Frequently Asked Questions – download this PDF for answers to some common questions.

Quality Connections Open Forum Presentations

Project Echo
Project Echo is a cased-based learning format that fosters an “all learn, all teach” approach and democratization of knowledge.  Go to the Project ECHO webpage to learn more.


BiteSizeQI is a task-oriented interactive web-based tool that helps health care professionals develop quality improvement projects in small, bite-size portions. This is a teaching-learning hands on approach for implementing incremental quality improvement at the point of care. The sessions are small, with practical tools and solutions to help learners use quality improvement (QI) in practice through a series of monthly interactive sessions with the subject matter experts. NHPCO is proud to host again this year’s BiteSizeQI program along with subject matter experts Jon Nicolla and Dr. Arif Kamal. Enrollment is open and free for all NHPCO members. To learn more and apply for the BiteSizeQI program contact: qualityconnections@nhpco.org.

Watch the recording of BiteSizeQI Renew and Refresh session held on April 22: BiteSizeQI Renew and Refresh.