Here are a few tips for getting started with your membership and access to all of NHPCO’s resources.

If your organization is a provider member of NHPCO, your staff and volunteers can start accessing NHPCO’s online member resources by creating an account, but it must be linked to the member provider organization.

First time users click CREATE NEW ACCOUNT and follow the instructions. You MUST register with your work email account to access member-protected resources. Registering with your work email will ensure that your account is linked to your member organization in our system. If you have trouble or have questions, please contact NHPCO’s Solutions Center at 800-646-6460 or email

1. Enter your email address and password on the homepage. If you don’t remember your password, click
FORGOT PASSWORD? and follow the instructions.

2. Once logged in, click on MY ACCOUNT link. Select MY PROFILE to confirm and EDIT to update your information if needed.

3. Set your communications preferences. Click MY COMMUNICATIONS PREFERENCES, then choose the communications you’d like to receive. If you have multiple e-mail addresses you can set your subscriptions to go to different accounts. Don’t forget to click on the SAVE button at the bottom of the page.

Have questions, need help?
Contact the Solutions Center at 800-646-6460 for assistance with your account, including resetting your password.