In this week’s podcast, Jennifer Kennedy sits down with Christine Nidd of Hospice of the Northwest and Natalie McNeal of Wellstar Community Hospice, advisors on the NHPCO Quality and Standards Committee. Christine and Natalie reflect on the past year of the COVID-19 public health emergency and share surprises, lessons learned, and emergency preparedness practices they’ll continue using even as COVID-19 infections begin to subside. Listen in for practices that could be useful for your program.