Text Size

  • Increase
  • Decrease
  • Normal

Current Size: 100%

Hospice Compare

March 27, 2018
2:00 – 3:00 pm ET

CE/CME Information

Register today

Webinar Description

Hospice Compare puts on public display hospices’ performance on quality measures compared to national averages as well as to each other. With the addition of Hospice CAHPS scores to Hospice Compare in February, 2018, its importance for hospices, referrers, and the community becomes even greater. 

It is essential that hospices employ all available tools to achieve the best results possible in Hospice Compare. From Validation to Provider Preview, CASPER reports can play a key part in ensuring accuracy and maximizing performance on Hospice Compare. This webinar will provide information that will enable hospice to use CASPER reports to identify strengths and weaknesses in their HQRP processes so they can proactively make adjustments to organizational practices that affect their results in Hospice Compare.

Webinar Objectives

At the completion of this webinar, participants will be able to:

  • Describe the CASPER reports available for hospice providers and how to access and interpret them
  • Identify the relationship between selected CASPER reports and organizational practices
  • Determine effective approaches to using CASPER reports to improve performance in Hospice Compare


Jennifer Kennedy, EdD, MA, BSN, RN, CHC

Jennifer is the Senior Director of Regulatory and Quality for the National Hospice & Palliative Care Organization and has been with the organization since 2006. She has more than 30 years of experience as a leader and nurse in diverse healthcare settings and has worked in hospice and palliative care for the last 18+ years. She has a Bachelor’s degree in nursing, a dual master’s degree in health education and case management, and completed her doctoral degree in health care education and policy in March 2018. Jennifer is a certified compliance professional and legal nurse consultant. She speaks at national and state conferences, writes articles for trade journals, contributes to health care publisher materials, develops education and resources for hospice and palliative care providers, and serves on the ANA’s national palliative nursing task group.

Kristi Dudash, MS

Kristi is the Senior Manager of Research and Quality at NHPCO and has been with the organization since December 2011. Her Master’s degree in Gerontology in 2008 emboldened her passion for research in aging and end-of-life care and her subsequent work in volunteer management with both non-profit and for-profit hospices. At NHPCO Kristi manages the organization’s performance measure programs through design, implementation, analysis, and reporting of performance measures and data and quality projects. She assists providers with analytic and technical support of performance measures. Kristi works collaboratively with other NHPCO staff in the development and implementation of tools and online resources related to quality and quality reporting.  

Counselor: The National Hospice and Palliative Care has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6232. Programs that do not qualify for NBCC credit are clearly identified. NHPCO is solely responsible for all aspects of the program. 1 NBCC Clock Hour offered.

Nurse: NHPCO is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.

NHPCO designates this live activity for a maximum of 1 contact hours. Nurses should claim only the contact hours commensurate with the extent of their participation in the activity. Accredited status by ANCC refers only to continuing nursing education and does not imply endorsement of any commercial product discussed in conjunction with this activity.

Physician: The National Hospice and Palliative Care Organization is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.

NHPCO designates this live activity for a maximum of 1 AMA PRA Category 1 credit(s)™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Certificate of Participation for Non-physician Healthcare Professionals: For participants* whose disciplines are other than counselor, nurse and physician, you may request a Certificate of Participation for Non-physician Healthcare Professionals to submit to your accrediting bodies/licensing boards for continuing education credit. This certificate will indicate the Webinar was certified for AMA PRA Category 1 Credit(s) TM. It is the responsibility of participants to submit the certificates to their accrediting bodies/licensing boards for approval. Unfortunately, NHPCO cannot guarantee its acceptance. To receive this certificate, you must complete all CE/CME requirements and indicate your desire to receive this certificate on the evaluation form.

*including bereavement professionals, finance professionals, physician assistants, social workers, spiritual care givers, etc.

Register today