2023 Project ECHO Session Recordings

Faculty members

Dr. Ruth Collazo, MD
Grace Health of Puerto Rico
Palliative Program
Medical Director

Ana Beatriz Torres, MHSA
Grace Health of Puerto Rico
Executive Director

Topic

Supporting Hispanic Patients at the End of Life –
Common Challenges and Cultural Considerations
when providing End-of-Life Care to the Hispanic
and Latino population

Faculty members

Cordt T. Kassner, PhD
CEO, Hospice Analytics

Ann Walker, RN, BSN, MBA, IHEC
LMHPCO+ Consultants

Topic

Best Practices for Inclusive Metrics in End-of-Life Care

Faculty members

Altonia Garrett, MBA, MHA, RN
Executive Director, AccentCare, Washington, DC
Founding Executive Director, Capital Caring’s
Center for Equity, Inclusion and Diversity Member, ACHE

Wayman Scott, MS, MTS, LGPC
Associate Director of Diversity, Equity, Inclusion and
Community Relations, Gilcrest, MD

Topic

Intentional Inclusivity in the Workplace

Faculty members

Toby Weiss, MSHRM, OD
AVP of Cultural Diversity
MJHS Hospice and Palliative Care

Marisette Hasan, BSN, RN
Program Coordinator
The SC Coalition for the Care of the Seriously

Topic

Identifying Cultural Needs to Enhance the Care Experience

Faculty members

Marisette B. Hasan, BSN, RN
Program Coordinator
The SC Coalition for the Care of the Seriously Ill, SC

Aparna Gupta, DNP, FACHE, CPHQ
Vice President Quality
National Hospice and Palliative Care Organization (NHPCO), VA

Topic

Engaging Community Systems to Improve Health Equity

Faculty members

Jacqueline Lopez-Devine, RN, MSN
Chief Clinical Officer
Member, NHPCO DAC, Gentiva, GA

MaNesha M. Stiff, PhD
Director of Diversity, Equity, Inclusion and Belonging
Gentiva, GA

Topic

Improving Patient Satisfaction Through Dignity, Respect,
and Genuine Engagement

Faculty members

Tracey Gregory, RN,CHPN
Clinical Educator, Trellis Supportive Care, NC
Member, NHPCO Diversity Advisory Council and
Quality Connections Advisory Council

Mei Kennedy, PHD
Instructional Design for Online Learning
Strategic Consultant in Integrating Technology to Improve the Learning Experience for Deaf students, TX

Topic

Breaking Down Language Barriers to Build Connections with
Patients

Faculty members

Cal Cates, LMT (Licensed Massage Therapist)​, Founder
and Executive Director, Healwell, VA

Rev. Dr. Donnie Anderson​, Minister of Pilgrim United
Church of Christ, MA

Topic

Supporting LGBTQ+ Patients at End-of-life​

Faculty members

Sandy Chen Stokes, RN, MSN
Founder and Executive Director
Chinese American Coalition for Compassionate Care, CA

Cynthia X. Pan, MD, FACP, AGSF
Chief, Division of Geriatrics and Palliative Care Medicine
Designated Institution Official (DIO) & Director of Graduate
Medical Education (GME)
Program Director, Hospice and Palliative Medicine Fellowship
New York-Presbyterian Queens, NY
Associate Professor of Clinical Medicine, Weill Cornell Medical
College

Topic

Supporting Chinese Patients in Serious Illness at End of Life

Faculty members

Louise Knight, LCSW-C, OSW-C, FNAP
Director, Harry J. Duffey Family, Patient and
Family Services
Sidney Kimmel Comprehensive Cancer Center
at Johns Hopkins, MD

Aparna Gupta, DNP, FACHE, CPHQ
Vice President Quality
National Hospice and Palliative Care Organization (NHPCO), VA

Topic

Mental Health Implications In Serious Illness and End Of
Life Care

Faculty members

Nikkie Preston, Associate Director, Development for the UNLV
School of Medicine and Volunteer for Covenant Hospice, Las
Vegas, NV.
Ambassador, Hospice Action Network Nevada State
Member, NHPCO Diversity Advisory Council

Karen Davis-Pritchett, VP, Diversity Equity and Inclusion,
Empath Health
Diversity Professional, National Diversity Council
Member, NHPCO Diversity Advisory Council

Logan Hoover
VP, Policy & Government Relations, and Hospice Action
Network, NHPCO

Topic

Policy and Advocacy: Addressing Discrimination at the Bedside

Faculty members

Diane Deese, MCLSS-GB, CDEI-HC
VP of Community Affairs, Vitas, FL
Member, DAC, NHPCO

Nicole McCann-Davis, MSC
Chair of the Diversity Advisory Council, NHPCO
Communications Expert and Health Equity Advocate
External Consultant, Eversana Intouch, KS

Topic

Caring Through Interpersonal Conflict

Faculty members

Zaundra Ellis, Member, NHPCO Regulatory Committee, Board
Member, Texas New Mexico Hospice Organization,
Vice President Hospice Professional Services, Axxess, TX

Keith T. Everett, MBA, MHA, CPHQ, CSSBB, MBNQA
Fellow/Judge, SHRM-IWCS, Chief Executive Officer, Hospice of Acadiana, Inc, LA

Topic

Exploring Lived Experiences to Address Social Determinants of
Health in End-of-life Care

Faculty members

Christy Torkildson, PhD, RN, PHN, FPCN, HEC-C
Associate Professor, Program Lead, MSN-Public Health, Grand
Canyon University
Director Children’s Hospice and Palliative Care Coalition of
California, CA

Yelena Zatulovsky, MA, LCAT, MT-BC, CCLS, HPMT, PhD(c)
Doctoral Candidate, Clinical Bioethics, Loyola
University Chicago
Vice President of Patient Experience, AccentCare, IL

Topic

Cultural Humility in Pediatric Care

Faculty members

Dr. Lenny Marshall – Director of Diversity, Equity, and Inclusion
Big Bend Hospice Inc.

Nicole McCann – Davis Communications Expert and Health
Equity Advocate, External Consultant

Topic

Caring Through Crisis

Faculty members

Altonia Garrett, MBA, MHA, RN Executive Director, AccentCare,
Washington, DC​ | Founding Executive Director, Capital Caring’s
Center for Equity, Inclusion and Diversity​Member, ACHE

Dr. Elisha Hall, PhD​ African American Engagement Director, Compassion & Choices, IL​ | Founder, African American and
Indigenous Knowledge Institute (AIKI)

Topic

Supporting African American Patients at the End-of-Life

Faculty members

Nikkie Preston, CHSP; Chair, The Hospice Veteran Partnership
of Nevada; Member, NHPCO Volunteer Management Steering Committee; NHPCO My Hospice Nevada State Ambassador

Marisette B. Hasan, BSN, RN; Education and Administration
Specialist, California Hospice and Palliative Care Association

Edie Moran, LCSW, APHSW-C; Member, NHPCO Diversity
Advisory Committee; Medical Social Worker and Bereavement Coordinator

Topic

Check Ourselves Before We Wreck Ourselves: Recognizing and Reducing Provider Bias

Faculty members

Nicole McCann-Davis, MSC​, Director of Strategic Planning,
Eversana Intouch

Aparna Gupta, DNP, FACHE, CPHQ​, Vice President,
Quality, National Hospice and Palliative Care Organization
(NHPCO)

Topic

Advancing Equity in Serious Illness and
End-of-Life Care: A Data Analysis