Join the faculty to learn strategies for working with patients who have advanced heart failure. Topics include prognostic indicators, improving goals of care conversations, and strategies for supporting the patient with advanced heart failure to hospice and their caregivers. Two hospice medical directors and a social worker will be providing didactic content followed by a case study and caregiver experience. Come and learn from the journey of a patient with advanced heart failure.

Learning Outcomes:

      • Understand prognostic indicators for patients who have advanced heart failure.
      • Improve goals of care conversations with patients who have advanced heart failure and their caregivers.
      • Explore strategies for supporting patients with advanced heart failure and their caregivers through the continuum of care.


The faculty (as indicated on each topic page) and planners (below) for this educational event have no relevant financial relationship(s) with ineligible companies to disclose.


      • Sarah Bal, CAE | NHPCO
      • David Blake, MD, DABPM | VITAS Healthcare
      • Steve Dentel RN, BSN, CPHQ | American Heart Association
      • Rory Farrand, MA, MS, MSN, APRN-BC | NHPCO
      • Courtney Hickey | American Heart Association
      • Abigail Latimer, Ph.D., MSW, LCSW, APHSW-C | University of Kentucky College of Nursing and UK Healthcare Markey Cancer Center
      • Kristen Schaefer, MD, HMDC, FAAHPM | Care Dimensions


David Blake, MD, DABPM

Dr. David Blake is the Associate Medical Director with VITAS Healthcare and the Medical Director for Hamilton Mill Family Complete Care. Dr. Blake is also the President of the Georgia State Medical Association, which represents the specific interests and concerns of African-American physicians and their patients.

Steve Dentel RN, BSN, CPHQ

Steve started working at The American Heart Association / American Stroke Association in 2007 and currently serves as the National Director of Certification providing oversight of operations and development of programs for the non-hospital post-acute space. Prior to this role he served as the National Director of Quality Field programs at the AHA. Steve received his BSN from Duquesne University in Pittsburgh. He received his Certified Professional in Healthcare Quality (CPHQ) in 2010.

Abigail “Abbie” Latimer, Ph.D., MSW, LCSW, APHSW-C

Abigail Latimer, Ph.D., MSW, LCSW, APHSW-C graduated with her master’s and doctor of philosophy from the University of Kentucky College of Social Work. She received post-doctoral training with the College of Nursing Research Interventions for Cardiovascular Health. She is an Assistant Professor in the College of Nursing and is jointly appointed with UK Healthcare as the palliative outpatient social worker at Markey Cancer Center. Abbie is a social work scientist who researches improving communication among healthcare professionals, older adults with serious illnesses such as heart failure and cognitive impairment, and those unhoused or housing vulnerable. She also explores strategies to support professionals experiencing moral distress. She has over 11 years of clinical experience, primarily in hospice and palliative care, including counseling adults with substance use disorders. 

Kristen Schaefer, MD, HMDC, FAAHPM

Dr. Kristen Schaefer is a Vice President and Associate Chief Medical Officer at the Care Dimensions. In this role she oversees hospice medical operations in the Greater Boston area, a community-based palliative care program, and education and training of medical students, residents, and fellows on hospice rotation. Prior to joining Care Dimensions, Dr. Schaefer was a palliative care attending at the Dana-Farber Cancer Institute and the Brigham and Women’s Hospital from 2008-2020 where she led innovative palliative care initiatives for patients with advanced heart failure.  She is board certified in Internal Medicine, Hospice and Palliative Medicine and as a Hospice Medical Director and is a Fellow of the American Academy of Hospice and Palliative Medicine.