Improving the quality of patient/family are and organizational performance is vitally important to hospice and palliative care providers, and professionals working in this area gather here to discuss their challenges, share resources and ideas and network with colleagues.

Visit the QAPI Community Page to see the latest discussion posts, chat schedule and archive of past chats and resources available in the community library.

QAPI Steering Committee

Quality Assessment/Performance Improvement Community Leader
Sandra Nelson MSN, RN, CHPN
Director of Quality & Education
Hospice of Holland – Holland, MI

Jennifer Chupailo
Quality and Compliance Manager
Harbor Hospice – Muskegon, MI 49441-1666

Shannon Cooper, CHPN, MPH, RN
Director of Quality and Education
Treasure Coast Hospice – Stuart, FL

Whitney Layton
Quality Outcomes Specialist
Delaware Hospice, Inc. – Delaware Office – Milford, DE

Dr. Rebecca O’Donnell, DHSc MAOM RN
Consultant for Home Health and Hospice
SimiTree – Hamden, CT

Melissa Ross, RN
Director of Quality & Clinical Operations
Hospice of Central PA – Harrisburg, PA

Kathryn Royer, CHPCA, CHPN, Dmin, MBA, RN
Hospice Regulatory Director
Ohio Council for Home Care and Hospice – Columbus, OH

Pamela Shreve, RN
Independent Contractor-RN Surveyor
Accreditation Commission for Health Care, Inc. – Cary, NC

Mary Spencer
Halifax Health Hospice – Port Orange, FL