STAR Administrators Please Note: Before you can begin to use STAR in your hospice you must update your staff roster in the NHPCO member database.  NHPCO has recently made changes to our member database software that affect the roster update process.  Please contact star@nhpco.org for assistance before beginning the roster update process.  Thank you!

NOTE: Your Login ID for STAR is now the same email address you use to log into NHPCO’s main site.

STAR is the first staff job satisfaction survey designed specifically for the hospice field. STAR was developed by researchers at the University of Pennsylvania in collaboration with NHPCO and is a benefit of membership for NHPCO provider members.

• FAQ's
• STAR Survey Preview

NOTE: The STAR Survey preview is for illustrative purposes only; STAR must be completed ONLINE (See Step 2 below)   

• Administrator's Manual
• Participant's Manual 

STAR background information – An article from Journal of Pain and Symptom Management.

1. Administrators: Set up the STAR survey for your staff by clicking on the STAR Survey link. NOTE: Each hospice determines when its staff should participate in the STAR survey process. Only staff whose hospice is currently participating in STAR will be able to access the online survey.

2. Participants: Complete the STAR survey by clicking on the STAR Survey link.

STAR Survey

Individual Hospice STAR Report: Access your individual STAR report by clicking on the above STAR Survey link. Once you are logged in, select the Report Launcher link to access your STAR report.

National STAR Report: Available for purchase through NHPCO’s Marketplace.  

Questions regarding the STAR survey, participation, or administration can be sent to: STAR@nhpco.org.